UCM not working

[Paul Colman]

I can't get into UCM. I get redirected to the 'Google no longer supports OAuth 1.0' page.

Does everyone else have the same problem?

[Daniel Florey]

Does this happen if you go right to www.ucm.me?

It still works for me.

On Thu, May 14, 2015 at 10:31 AM, Paul Colman <con...@cloud-book.co.uk> wrote:

I can't get into UCM. I get redirected to the 'Google no longer supports OAuth 1.0' page.

Does everyone else have the same problem?

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[Paul Colman]

Yes. I cleared my cache so it at least took me to the UCM home page, but when I try loging in with Google it redirects me to the OAuth 1.0 page again.

Regards

Paul

Paul Colman FCA / Director / 0191 4065 351 / pa...@cloud-book.co.uk

CloudBook Accountants Limited / Chartered Accountants / www.cloud-book.co.uk

Registered: in England & Wales; Number  08966635; Office 42 Sefton Avenue, Newcastle Upon Tyne, NE6 5QR

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[Paul Colman]

It's the same on different browser and on different laptops. It was fine yesterday until about 3pm (BST) when it wouldn't save a contact, then when I tried to refresh it went to the Google OAuth1.0 page. That page says it's a developer problem, but if it's working for everyone else, I guess it can't be. Please can you help me fix this?

Regards

Paul

Paul Colman FCA / Director / 0191 4065 351 / pa...@cloud-book.co.uk

CloudBook Accountants Limited / Chartered Accountants / www.cloud-book.co.uk

Registered: in England & Wales; Number  08966635; Office 42 Sefton Avenue, Newcastle Upon Tyne, NE6 5QR

This e-mail message may contain confidential or legally privileged information and is intended only for the use of the intended recipient(s). Any unauthorised disclosure, dissemination, distribution, copying or the taking of any action in reliance on the information herein is prohibited. E-mails are not secure and cannot be guaranteed to be error free as they can be intercepted, amended, or contain viruses. Anyone who communicates with us by e-mail is deemed to have accepted these risks. CloudBook Accountants is not responsible for errors or omissions in this message and denies any responsibility for any damage arising from the use of e-mail. Any opinion and other statement contained in this message and any attachment are solely those of the author and do not necessarily represent those of the company.

[Paul Colman]

I've tried to log into UCM for the first time on a new device with a brand new Google account. I still get the redirection. I don't get the same error on other Google marketplace apps I'm using. It seems to me that it's a problem with UCM.

[Daniel Florey]

Hi Paul,

thanks for the research!

I think I'll have to dig into this in the next week and will keep you updated!

Daniel

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[Daniel Florey]

Can you please try again to login?

I've migrated the login to the new Oauth2.

Hope this helps,

Daniel

[Paul Colman]

I can log in, and it recognises the number of emails I've already sent, but I can't see any contacts. I can only see the Dashboard tab with my profile and I can't add any other tabs.

[Paul Colman]

Contacts has gone from UCM again. I can only see the Dashboard and Campaigns at the moment.

On Sunday, 17 May 2015 16:08:36 UTC+1, Daniel Florey wrote:

[Paul Colman]

I can log in and the Google tab is there now. However, I can't send smart emails. I get the following error after clicking send:

"500 The call failed on the server; see server log for details"

On Thursday, 14 May 2015 09:31:54 UTC+1, Paul Colman wrote:

[Daniel Florey]

Hi,

which account did you use to send out the emails?

I may need to reset your account to make it work with the new API.

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[Paul Colman]

It's con...@cloud-book.co.uk.

Thanks

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[Paul Colman]

Don't delete any templates though please.

On 18 May 2015 17:09, "Daniel Florey" <daniel...@gmail.com> wrote:

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[Daniel Florey]

Hi Paul,

can you please login again to UCM?

It should ask you for permissions again, right?

Thanks,
Daniel

[Paul Colman]

I signed in again. It did ask for permissions. But I get the same error when trying to send an email.

On Thursday, 14 May 2015 09:31:54 UTC+1, Paul Colman wrote:

[Daniel Florey]

Can you try again? We are getting closer...

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[Paul Colman]

Yes, the email sent!

It took a few refreshed for the Google tab to appear. It did not ask for permissions this time. But the email sent and was received.

Thanks