500 The call failed on the server; see server log for details

[Simon Raess]

I can only subscribe 1 person per day to a shared contacts group.

As our team grows, this is now increasingly annoying. 

When I look at the quota details, under the Mail section I see "Recipients Emailed: 0% (0 of 100)" (which is correct).

Further down, I have another section called "Other Quotas With Warnings". 

Here I see "Recipients Emailed: 100% (100 of 100)".

Looks like I am out of email quota despite the fact I don't send any email. 

Either somebody else is using my account to send emails (I doubt) or the app is buggy or something isn't working properly on the Google side.

When I go to Task Queues and select "sendReminders", I see 0 and therefore cannot purge the cue.

<rant>

I have been a customer of FloreySoft shared contacts from the very beginning (v1)

It is a bummer that the developer wasn't able to help me just yet. 

I can't do anything and I feel very much left in the lurch with my problem :((

</rant>

Anyone here who would be willing to help me with this problem?

[Daniel Florey]

Hi,

can you send me your app-id? I've already in touch with Google - there seems to be an issue with Google App Engine.

I'd like to add your data to the support case.

There is not much I can do from my end...

Thanks, Daniel

2012/4/29 Simon Raess <si...@ginetta.ch>

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[Simon Raess]

ginettasharedcontacts

Thanks for looking into this!

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Simon Raess / Inhaber
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[Daniel Florey]

Hi,

this is what I've got from Google Support:

Created By: Josselin Cornou (4/30/2012 9:13 AM) Hi again Daniel,  One more precision Daniel. This application is in "Billing Status: Premier Billing Requested". In order finalize this process, one of the premier account admins will need to approve the transfer. More information can be found here: http://code.google.com/appengine/docs/premier/index.html  Please let me know if that solves your issue.  Best regards,  Josselin

Created By: Josselin Cornou (4/30/2012 3:20 AM) Hi Daniel,  As this is a free application, you are currently affected by the email quotas being reached (https://developers.google.com/appengine/docs/quotas#Mail).  However, as you application is currently moving through premier, you shouldn't get affected by this quotas.  Does that respond to your question ?  Best regards,  Josselin C  Google App Engine Support

2012/4/29 Simon Raess <si...@ginetta.ch>

[Simon Raess]

[+valerie FYI]

Hi Daniel, thanks for looking into this. But hm, what does this even mean?

I *think* I requested premier, but I never received anything that would let me approve or reject the request. Who has to do this?

Also, as stated in the article on http://code.google.com/appengine/docs/premier/index.html a premier account costs USD 500 per month. , an amount that I am certainly not willing to pay for sending a couple of emails every once in a while. Are all other customers of your premier accounts? If no, do they run into 1 email / day quota as well?

Conclusion: 

I still have no idea what this means and what to do…

– Simon

[Daniel Florey]

Is there no way to revert the premier request?

I cannot recommend the premier account - it nearly killed our company as we completely lost cost control (you only get the invoice at the end of the month, no more billing info per day) :-(

2012/5/8 Simon Raess <si...@ginetta.ch>

[Simon Raess]

Yes, there is. 

I will revert the request asap.

But the question remains: What are we gonna do for the email quota bug?

[Daniel Florey]

The bug should vanish after the first billing period (one week)...

2012/5/8 Simon Raess <si...@ginetta.ch>