UCM MIni not appearing in Conversation View

[JS]

Hello,
I've updated the permissions for my domain installed version of UCM, ut I am not seeing the Mini "tab" as described in the video in the conversation view.

Do we need to uninstall and reinstall?

Thanks.

[Hendrik van Wyk]

I have the same problem. Not showing in GMail. I reinstalled it as well. No luck.

Any suggestions?

[Dan Waldschmidt]

I reinstalled the plugin two times and the UCM mini contextual widget is still not showing up.  

I am very disappointed.

[Daniel Florey]

Most likely you are facing caching issue.

Can you try to load your mail with this link:

https://mail.google.com/mail/?nocache=1

Once the UCM mini shows up you can use GMail without this special flag.

Hope this helps,

Daniel

[JS]

That seems to have worked for me.

Thanks.

[Dan Waldschmidt]

Worked for me....

On Tuesday, May 1, 2012 3:56:22 AM UTC-4, Daniel Florey wrote:

[sean lu]

hi, i asked you the question why UCM not appear in my google apps GMail "more" menu, and also not appear in email pages, but no reply from you, and I searched and tried this , but still not working, can you tell me how to get UCM work for my domain  ?

regards

sean

[Daniel Florey]

Hi,

did you add the UCM to your domain properly?

https://www.google.com/enterprise/marketplace/viewListing?productListingId=2083+2544424872817377629 

Click on "Add it now".

Hope this helps,

Daniel

2012/5/7 sean lu <sean...@gmail.com>

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[sean lu]

Yes, I did , several times.

Please see my attached screen shots : it looks properly installed into my google apps, even my colleagues can log into www.ucm.me by their same domain named email, but they do not see UCM in the 'more' menu, and no gadget inside their email either.

Please advise is that because I installed the service quite long time ago and now reactivated it then there is the problem ? Can I delete UCM and install once again for the domain ? is it possible to solve all the problem ?

Thanks
Sean

Daniel

2012/5/7 sean lu <sean...@gmail.com>

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[Daniel Florey]

Yes, that makes sense. Please remove the service from your Goolgle Apps dashboard and install it once again.

No data will be lost.

2012/5/8 sean lu <sean...@gmail.com>

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[sean lu]

thanks, but i would like to confirm before i perform, do you mean i 'delete' the service of 'ucm' from my domain control panel ? and go to 'google apps market place ' to install/add the UCM to my domain again ?

regards

sean

[Daniel Florey]

yes, exactly

2012/5/8 sean lu <sean...@gmail.com>

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[sean lu]

thanks, i deleted UCM from my domain, and installed it again, and now I can see 'UCM' from "More' menu in gmail page.

and after tried your suggested :

-qte-

Most likely you are facing caching issue.

Can you try to load your mail with this link:

https://mail.google.com/mail/?nocache=1

-- unqte --

I also see the UCM mini. 

thank you very much, now i can let me colleague work around it.

--- one more question, in UCM tagged 'domain shared contacts' I have 41 contacts, but I can not find or figure out what Label or Group these contacts are from in my Gmail Contacts ? can you tell me how and where those 'domain shared contacts' come from ?

many thanks.

best regards

sean

[Ross Carlson]

Same here - not sure what I'm missing but I'm getting no UCM mini in Apps - have deleted and reinstalled the app, restarted Chrome/Firefox, cleared cache and started with ?nocache=1

What am I missing??

-Ross

[Efron Hirsch]

I've tried everything here and still cannot get the UCM Mini to run. Could be because I am also running Xobni Smartr, but not sure.

[Paul Colman]

I can see the UCM mini at the bottom of every email. However, when I click to launch or expand UCM mini there's nothing there, just a grey box. The arrow button does work and opens the full UCM tab. I've tried all of the above suggestions, but still just a grey box. I'm still in the trial period. 

There's also an Insightly Gadget, but I can't work out how to turn that off without removing the whole app from Google.

Please help.

Thanks

Paul

[Manon Métais]

Same problem as Paul here. Please help. Thanks!

[da...@suncabo.com]

Yes - we have the same problem here as well - just a grey box. Does not work on Chrome or Firefox

[Daniel Florey]

Most likely a change on Google's end. I'll keep you posted in this thread.

Thanks for the reports!

Daniel

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[Paul Colman]

Has this been fixed yet?

[David Girard]

it's still not working for me. Is there an update?

Sincerely,

David Girard

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[Paul Colman]

I got it to work, but I had to turn on the potentially unsafe script. In Chrome there was a shield icon in the address bar, I clicked and asked it to load the script. The https in Gmail is now crossed through with warnings. But UCM mini seems to work now anyway!

[David Girard]

Well that's no good as it then open your browser up to all kinds of potential exploits :-(

Sincerely,

David Girard

[Paul Colman]

Hopefully Daniel Florey will reassure us that the script is safe? And let us know if/when it can be trusted by Google.

[David Girard]

I'm sure that Daniel's script is safe... however, if you "open the door" then it allows for other scripts to run that may not be safe.. ie.. a rogue script on a website or in an email that would not normally be allowed to run - is now enabled because the security features are disabled. Dan?

Sincerely,

David Girard

[Andreas Stuber]

Not working for me. Long-time floreysoft shared contacts user. Installed UCM which seems ok, but UCM MIni doesn't work.

[Andreas Stuber]

the link https://www.google.com/enterprise/marketplace/viewListing?productListingId=2083+2544424872817377629  is a dead link.