Invalid token for all users but "site unregistered error" when they click on the link to renew it

[Alessandro Menegaz]

Hi,

all the users subscribed to our shared address book have the red icon (i.e. invalid token).

I sent them the email to renew the token but when they click on the link in the message they get the following message:

"The page can't be visualized. Another site required access to your Google Account, but it sent a request in a format not valid. Please contact the managers of the site you were trying to access when you received this message in order to inform them about the error. The datailed error message is: Site "http://treuropa.com" not registered". "

(it is a translation from the Italian so the words can be different from the ones you get in an English interface).

How can we renew all the tokens ?

Thank you very much for the help,

Regards,

Alessandro

[Daniel Florey]

Hi,

can you please download and start the quick support tool...

http://sg-help.floreysoft.net/remote-support

...and send me the id & pwd that will be shown after startup?

I'll have a look.

Daniel

2013/6/28 Alessandro Menegaz <alessandr...@treuropa.com>

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[Alessandro Menegaz]

Your ID: 942 759 116

Password: 6770

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Alessandro Menegaz

IT Manager

Tele-Rilevamento Europa - T.R.E. srl
Ripa di Porta Ticinese, 79
20143 Milano – Italia
Tel.: +39.02.4343.121 - Fax: +39.02.4343.1230
alessandr...@treuropa.com - www.treuropa.com
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