Logitech Where To Find Serial Number
Curtis Cassel
I have tried getting help from MS, but nothing comes up in the forums or KBAs. I called support but that has only amounted to 2hrs hold time. Everything I search shows results for people trying to use a mouse with a different receiver and that is NOT my goal.
I just pulled out a Microsoft Wireless Mobile Mouse 3500 that I had handy and after checking all the numbers I could find on the mouse and the USB receiver, the only matching info on them was an FCC ID number. None of the other information was even close on the two items. Not sure if that helps, but it might point you in the right direction.
After thinking about this for a bit here, I realized that so many of the wireless devices now use unifying receivers and can be matched to different receivers. That would make be believe that the ID numbers would not have to match. Not sure how Microsoft deals with this as I have only worked with Logitech unifying wireless items. Logitech has a small software package that allows you to connect wireless device(s) to a receiver and then that receiver holds onto the device that was connected.
Just a note on the Logitech ones. If you buy a singular mouse it normally does not have a unifying receiver, that receiver is linked to that mouse only. The way to tell is the unifying receiver has an orange * on it.
@zen Turtle. I know your pain. Short summary: No solutions. Apple and Logitech will keep on sending the issue back at each other. I have been down that rathole. I have tried everything that both parties suggested. The only thing I can guaranty is that you are not the only one with the problem and that no one seems to know of a permanent solution or be particularly interested in finding one. You may get some luck by moving everything to the 2.4Ghz network. Full disable of 5Gh. but even this is not guaranteed to work or provide a long term stable solution.
OK, I have resolved this issue in my own setup. I have 4 cameras and they have all, at various times, been very problematic. However, they are now completely stable. I have a Unifi Dream machine as my main router and network consisting of a Ubiquiti US-24-250W Main Switch and Unifi UAP-AC-Lite combined with fixed ethernet ports in my house. I have a couple of small Ubiquitie USW-Flex PoE switches dotted around as well.
I have posted several times before and have spent countless days, weeks and months trying to keep the Logitech Circle View cameras working. As stated before I have the simplest connection. Camera's are close to the router, FIOS Internet, have tried all the tricks mentioned here. However the conclusion you will also come to is the Logitech Circle View Cameras will not reliably stay online. Shame on Apple and Logitech for promoting this as an official solution. There is clearly something going on between the Logitech Camera and Apple HomeKit that doesn't work and I have not seen either company making an effort to fix it.
My biggest observation has been that the Logitech cameras will stay online more consistently if you set them to not record to the cloud. But this defeats the purpose for most as it did for me. And for me this only meant a few weeks vs a few hours.
My final solution was to purchase a different brand camera. I purchased a Aqara 2K Indoor Security Camera E1. The camera is about $60. Although you have to install Aqara's app to get most of the advance features like panning around the room. I have had this camera for 5 months, connected on the same network as the Logitech. The Logitech is almost always offline while the Aqara is not. Even if there is a rare power failure or my hub or router reboots, the Aqara reconnects in minutes without any action from my side. What we would all expect.
I have given up on the Logitech Circle View and recommend everyone else here does the same. I haven't seen any action from Logitech or Apple to fix the issues. I am not recommending Aqara but hope to save you all the time I wasted trying to get the Logitech products to work. Look elsewhere in my opinion.
I am going to provide my input in case it helps anyone who may be in my situation. I am not an IT expert. I have two Circle View cameras and a doorbell that is hardwired. The doorbell has not caused me any problems. I used to have an old 2015 Apple router unit. When I first installed these cameras and doorbell two years ago, everything worked flawlessly through the home kit app. Recordings were never missed. Nothing ever went offline. Then I bought a brand new Orbi Mesh system (RBRE960) with the router and two satellites. We were starting to get a lot of connected devices and I thought it would be helpful. That's when these cameras stopped being awesome.
They would constantly go offline and recordings were random and rare with any motion. I spent hours and hours researching the problem and ultimately, I gave up. This week, I had tech support at my home for other issues and I brought up my problems. He asked me where my router and satellites were I showed him. He said I think they are too close together and they are confusing your devices. So, at his advice, I disconnected both satellites and ran just the Orbi router for the day/night. The Circle View cameras worked flawlessly. They did not go offline and they recorded all motions as directed. I was surprised that one Orbi router by itself covered full bars in my entire 2,600 SF home except for one room. I set up both satellites, one in that room and another in the garage, all of them pretty far apart. And so far the cameras are working flawlessly.
If you have a mesh WiFi system and your Circle View cameras are not working as they should, consider disconnecting your satellites and testing them with just your router, and if it works, try setting up your satellites as far apart as possible in your home. I would say mine are probably 60-70 feet apart, with one in the basement and the other in the garage, and the router in my main living room under my TV.
With this being a third-party accessory, your best option may be to contact Logitech for assistance as they'll be versed in anything the camera may need such as an update. You can access support here: Logitech Support + Download
the most important info you left out the model # of the keyboard, so YOU can look up if it is computable with a LOGITECH UNIFYING Dongle ( that is the name of the little USB thing ) if it is then YOU go purchase one, PLUG IT IN and it will find your keyboard if you dont want to do that then chuck it in the Garbage and get a new one.
Now if you don't have a power switch on the keyboard, you already know that this is not a supported keyboard. List the model number of your keyboard, not the name of it if these instructions don't work.
Switching my keyboard on and off is not triggering the pairing to happen. Is there some button you have to hold down or something? Since the keyboard works with 2 USB receivers it has to have some way of binding the two different USB receivers to mark them as 1 or 2.
I have a MK320 Keyboard and i lost its nano receiver. I tried using the unifying receiver and it is not compatible. Please let me know how to find a receiver for this. Also please let me know if there is a combo mouse for it such that i can buy that and reprogram the keyboard with that nano receiver that comes with the mouse.
I just read somewhere that, for example on the Logitech LX-501 keyboard, the Insert is on one of the round blue buttons (next to the function keys). On some Microsoft keyboards one needs to hold down some Fn-key and press PrtScr.
My answer is very specific to one particular situation. It will not necessarily work in other situations. I have a Logitech k750-mac solar wireless keyboard. I am running on a MacBook Pro accessing a Windows 10 desktop remotely. In this situation, I use the Shift + number-pad-0 key. But it only works with some software! Furthermore, I suspect the answer to this question will be more or less a table of situations with solutions specific to those situations, rather than a general solution.
On a small laptop, like the new HP G5, you have to activate the NumLock to access the numbers pad, then use shift + 0.It is not written, but it works to activate and deactivate this stupid feature.
Correct. Sorry for not including an illustration. A method to determine the space illustrated in yellow above would make Top edge practical on the primary screen. Not being a programmer, however, I take your word for it. Sounds exotic. Makes useful sense for a secondary screen, and consistency is logical.
With the Logitech Control center, you want to assign actions to the different mouse buttons. Assign the Advanced Click action to each of the extra buttons, then pick a button number greater than 3. Button 1 is the left mouse button, button 2 is the right mouse button, and button 3 is the middle mouse button.
left button for Click, the Right button for Return, the middle button (scroll wheel button or one of 2 thumb buttons can be used in the case of the Logitech Marathon Mouse) that pops up a OSNAP menu so I can select what I want to snap to and my mouse does not have to move from the work space area in the drawing I am working on to do so.
Thank you. Yes I see this but unfortunately Rhino is not recognizing my
buttons. When I press one of my additional mouse buttons, none of the
command input areas/the field lights up to show me which button is
linked to that input box. When I put an input in one of the field boxes
(I used ALT in the button 4) to see if I could figure out what mouse
button it is linked to, none of the mouse buttons that I pressed became
that key.