Email configuration how-to?

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John Knepper

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Sep 1, 2015, 5:00:19 AM9/1/15

to flapjack

Hey, Guys / Girls -

I would hate to be redundant as I know this is a topic that was posted before, and I found related issues on the webs. I am having trouble getting Email alerts working in Flapjack. The notifications log (notifications.log) show emails being sent:

2015-08-31 16:43:32 +0000 | sensu-devops-qa-test:check-albatross-api | problem | 21 | sms | <redacted phone number>

Flapjack log (flapjack.log) shows:

3035/perfstat is not up!!, 2015-08-31 17:04:29 +0000

2015-08-31T17:07:32.934181+00:00 [INFO] :: flapjack-processor :: Generating notification for event sensu-devops-qa-test:check-albatross-api, service, critical, CRITICAL - http://<redacted>.com:3035/perfstat is not up!!, 2015-08-31 17:06:29 +0000

2015-08-31T17:07:32.946646+00:00 [INFO] :: flapjack-notifier :: Enqueueing sms alert for sensu-devops-qa-test:check-albatross-api to <redacted phone number> type: problem rollup: -

2015-08-31T17:07:32.947299+00:00 [INFO] :: flapjack-notifier :: Enqueueing email alert for sensu-devops-qa-test:check-albatross-api to reda...@redacted.com type: problem rollup: -

Here is my 'flapjack_config.yaml' email snippet:

gateways:

# Generates email notifications

email:

enabled: yes

# the redis queue this pikelet will look for notifications on

queue: email_notifications

logger:

level: DEBUG

syslog_errors: yes

# these values are passed directly through to EventMachine::Protocols::SmtpClient configuration,

# and can be omitted if the defaults are acceptable

smtp_config:

from: "non-criti...@noreply.com"

# reply_to: "flap...@support.example"

host: tls://smtp.gmail.com

# 1025 is the default port for http://mailcatcher.me

port: 465

starttls: true

auth:

type: 'plain'

username: 'redacted'

password: redacted

# location of custom alert templates

#templates:

# rollup_subject.text: '/etc/flapjack/templates/email/rollup_subject.text.erb'

# alert_subject.text: '/etc/flapjack/templates/email/alert_subject.text.erb'

# rollup.text: '/etc/flapjack/templates/email/rollup.text.erb'

# alert.text: '/etc/flapjack/templates/email/alert.text.erb'

# rollup.html: '/etc/flapjack/templates/email/rollup.html.erb'

# alert.html: '/etc/flapjack/templates/email/alert.html.erb'

# Generates sms notifications

Looking in Redis, it shows that there are notifications reaching the email_notifications queue.

I am a newb to this, and was wondering do I need to setup / configure an SMTP server on top of Flapjack to get the notifications working? Any help is appreciated, and thanks to all!

Also, is there any how-to on setting up email with Flapjack? So far I have a failing alert, and no emails in spite of it attempting to route it through to the proper gateway... Thanks!

John Knepper

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Sep 1, 2015, 4:52:46 PM9/1/15

to flapjack

Another additional note to this topic... I am adding AWS SES as a portal, but not sure if this configuration is correct. I followed the directions in the configuration section for AWS-SES.

Here is what I have, but still the alerts just give me the "rollup -" message in flapjack.log.

...

gateways:

# Generates email notifications

email:

enabled: yes

# the redis queue this pikelet will look for notifications on

queue: email_notifications

logger:

level: DEBUG

syslog_errors: yes

# these values are passed directly through to EventMachine::Protocols::SmtpClient configuration,

# and can be omitted if the defaults are acceptable

smtp_config:

from: "non-criti...@noreply.com"

reply_to: "flap...@support.example"

host: "email-smtp.us-<redacted region>.amazonaws.com"

# 1025 is the default port for http://mailcatcher.me

port: 587

starttls: true

auth:

type: 'plain'

username: "<SES public redacted key>"

password: "<SES password redacted key>"

# location of custom alert templates

#templates:

# rollup_subject.text: '/etc/flapjack/templates/email/rollup_subject.text.erb'

# alert_subject.text: '/etc/flapjack/templates/email/alert_subject.text.erb'

# rollup.text: '/etc/flapjack/templates/email/rollup.text.erb'

# alert.text: '/etc/flapjack/templates/email/alert.text.erb'

# rollup.html: '/etc/flapjack/templates/email/rollup.html.erb'

# alert.html: '/etc/flapjack/templates/email/alert.html.erb'

On Tuesday, September 1, 2015 at 2:00:19 AM UTC-7, John Knepper wrote:

Hey, Guys / Girls -

I would hate to be redundant as I know this is a topic that was posted before, and I found related issues on the webs. I am having trouble getting Email alerts working in Flapjack. The notifications log (notifications.log) show emails being sent:

2015-08-31 16:43:32 +0000 | sensu-devops-qa-test:check-albatross-api | problem | 21 | sms | <redacted phone number>

2015-08-31 16:43:32 +0000 | sensu-devops-qa-test:check-albatross-api | problem | 21 | email | <redacted>@redacted.com

Flapjack log (flapjack.log) shows:

3035/perfstat is not up!!, 2015-08-31 17:04:29 +0000
2015-08-31T17:07:32.934181+00:00 [INFO] :: flapjack-processor :: Generating notification for event sensu-devops-qa-test:check-albatross-api, service, critical, CRITICAL - http://<redacted>.com:3035/perfstat is not up!!, 2015-08-31 17:06:29 +0000
2015-08-31T17:07:32.946646+00:00 [INFO] :: flapjack-notifier :: Enqueueing sms alert for sensu-devops-qa-test:check-albatross-api to <redacted phone number> type: problem rollup: -

2015-08-31T17:07:32.947299+00:00 [INFO] :: flapjack-notifier :: Enqueueing email alert for sensu-devops-qa-test:check-albatross-api to reda...@redacted.com type: problem rollup: -

Here is my 'flapjack_config.yaml' email snippet:

gateways:
# Generates email notifications
email:
enabled: yes
# the redis queue this pikelet will look for notifications on
queue: email_notifications
logger:
level: DEBUG
syslog_errors: yes
# these values are passed directly through to EventMachine::Protocols::SmtpClient configuration,
# and can be omitted if the defaults are acceptable
smtp_config:

from: "non-critical-alert@noreply.com"

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