Data Entry/Tech support
manue...@bellsouth.net
1700 Knotting Hill Drive Orlando, Fl 32835
(407) 522-9618 (FAX and Phone Number)
Objective
To obtain an entry-level position that utilizes my education and skills
while allowing me to gain career experience
Qualification of Skills
· Highly Skilled in Basic Windows Applications
· Proficient typist 40-50 words per minute
· Highly inquisitive, creative and resourceful
· Good working knowledge of the Internet and Web Browsing
· Knowledgeable in TC/IP Dial Up Networking Basics
Related Accomplishments
· Comp 128 Lab- Troubleshooted PC hardware and software
· Tcom 130 Lab- Constructed a peer to peer network with hub
Education
2003-Present
DeVry University
Orlando, FL
Pursuing Bachelors in Network Communications
2001-2003
Florida Metropolitan University
Orlando, FL
Associate in Science Degree-Computer Information Science
3.71 Grade Point Average
Related Coursework
Visual Basic, Advanced Visual Basic C++
Data Communications & Microcomputer Systems
System Analysis Methods & Computer Applications
Work Experience
2004- Convergys
Lake Mary, FL
Internet Support Representative
· Handle Inbound calls of technical problems of computer issues
· Must be detail orientated and be adaptive to various documenting
tools
2003-2004 FedEx
Orlando, FL
Package Handler
· Lifting 70 pounds or more repeatedly in a fast paced work
environment
· Must be able to work with a diverse background and a team player
2001-2004 Sea World
Orlando, FL
Operations Host
· Managed and organized large crowds of guests to ensure safety
· Implemented training for new crew members of all diversity