Resume - Andrew Comeau, Computer Support / MS-Access Development
actec...@earthlink.net
P.O. Box 831822
Ocala, Florida 34483
aco...@drewslair.com
QUALIFICATIONS:
- Formal I.T. experience including end-user support, company-wide computer
hardware upgrades and software migration.
- Installation, troubleshooting and operation of a wide range of PC software
and equipment.
- Professional development and support of Microsoft Access / VBA
applications.
EXPERIENCE:
- Installation, troubleshooting and upgrade of desktop hardware, software
systems and peripherals.
- Technical support and assistance for hundreds of users with varying levels
of computer experience.
- Assistance with network administration including setup and maintenance of
new user accounts, network
backups and support of Citrix desktop operations.
- Evaluation and installation of new hardware and software as well as
efficient use of existing tools to
support operations.
- Design, programming and long-term support of Microsoft Access database
programs to meet information
storage and reporting needs at individual and corporate levels.
Applications include:
o Production reporting including scrap and raw material usage.
o Laboratory testing data collection and reporting.
o Human resources management, reporting and secure information access to
both general and confidential
employee data including training, random drug testing and absenteeism.
o Facility auditing to international standards including ISO9000 and
ISO14001.
o All phases of document control including creation of new training
documents, revision history, location
tracking and update.
o Retail inventory and sales.
- Assistance with design and assembly of a documentation system for facility
procedures and work instructions
in accordance with international standards including ISO9000.
- Creation and continuing administration of a user friendly electronic
documentation system in accordance with required standards.
EMPLOYMENT SUMMARY:
Advance Homestead Title (Ocala, Florida)
(Assigned by Express Personnel, Ocala, Florida)
Network / Desktop Support, May 2004 - June 2004
Filled in for vacationing I.T. Coordinator / Network Administrator.
Supported 60+ Citrix users in eight facilities across North Florida.
Sumter Electric Cooperative (Sumterville, Florida)
(Assigned by Express Personnel, Ocala, Florida)
Computer Support / I.T., October 2002 - May 2004
Troubleshooting and upgrade of hardware and software as required. Response
to user questions and issues across multiple facilities. Assisted with
hardware and software rollouts and wrote a procedure and database for the
tracking of PC equipment by the I.T. department.
Dayco Products, Inc. (Ocala, Florida)
Computer Technician, April 1993 - March 2002
Database programming, ISO9000 documentation management and PC
troubleshooting. Worked with various departments to develop database
applications, enabling the company to avoid additional software purchases.
SOFTWARE EXPERIENCE:
Experienced in the installation, troubleshooting and operation of software
including:
- Microsoft Windows 95 / 98 / 2000 / XP Professional / 2000 Server
- Microsoft Access database management system / Visual Basic for
Applications
- Microsoft Office 97 / 2000 / XP / 2003
- Microsoft Visual Basic 6.0
- Microsoft FrontPage web management tools
- Adobe Acrobat electronic publishing software
- Corel WordPerfect Suite
- Norton Ghost system imaging software
EDUCATION AND CONTINUING TRAINING:
April 2002 - May 2002
Editorial Process Training - LearnIt Corporation, Gainesville, Florida
March 1999
Novell Networking - Community Technical & Adult Education Center, Ocala,
Florida
February 1997
Troubleshooting and Maintenance of IBM PCs and Compatibles - SkillPath
Seminars, Gainesville, Florida
July 1987
Diploma, Accounting / Data Processing - Webster College, Ocala, Florida
REFERENCES AND ADDITIONAL INFORMATION UPON REQUEST
Expanded resume and profile available at http://www.drewslair.com