USB driver for the palm m515
Eli Aran
I need a driver to support the USB connection from my palm hand held
to my pc.
the Hotsync app provided by the Palm CD only offers me to choose
between COM1 and COM3. no USB option to select.
the Palm web site support told me to log into windows as
administrator and re-install the Palm Desktop program again from the CD but
did not provide the USB option to choose either.
I connect the USB cable from the cradle to a USB slot in my pc and
press the synchronization button on the cradle or select the Hotsync program
in it. if device manager is open I can see suddenly a new "unknown USB
device" in the hardware list with code 28 in its properties. this device
disappears with its yellow question mark immediately after the
synchronization fails and stops.
I need a USB driver for the palm m515 I have, because so-far I can
only use it as stand alone or to recharge the battery - no synchronization
or installation possible in it.
note: all the USB devices are working well in the device manager list.
(is it possible that the palm cradle USB connection cable is physically
damaged?)
thank you
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better known as McGrady's cousin
HotSync manager in your taskbar on your PC and make sure "Local USB" is
checked.
Just leave COM1 selected because that is for your serial connection and
you're not using that.
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Cheers,
better known as McGrady's cousin
===========================
Vince Carter - Half Man, Half A Season.
"Eli Aran" <eli_y...@hotmail.com> wrote in message
news:2lg2pgF...@uni-berlin.de...
Eli Aran
as I mentioned in my first post, I was only given two options to choose from
in the Palm Desktop installation: COM1 and COM3. I was not given a USB
connection option to choose so I am not able to select the USB connection
method in Hotsync in the task bar or in the cradle an the synchronization
via the Hotsync app in the palm fails and stops.
I accidentally looked at the version of the Palm Desktop application given
to me in the package CD, and it turned out to be 3.0.something. I read in
other newsgroup answers to my question that the version should be 4.0 or 4.1
(but not 5.0)
I am currently downloading Palm Desktop ver. 4.1 from www.download.com and I
am very hopeful that this will solve my non-existent USB option for
communication with the hand held.
Eli
"better known as McGrady's cousin" <Arm...@Giorgio.it> wrote in message
news:BIAIc.7189$TB3.2...@news20.bellglobal.com...
better known as McGrady's cousin
with 4.0. Good luck.
--
Cheers,
better known as McGrady's cousin
===========================
Vince Carter - Half Man, Half A Season.
"Eli Aran" <eli_y...@hotmail.com> wrote in message
news:2lg61gF...@uni-berlin.de...
Eli Aran
yes it did have the USB option to choose.
no I could not establish a connection for synchronization.
my last option before buying a new cradle is to uninstall and remove all
mentions of palm and hotsync from the registry, then log out and login as
administrator and do a complete installation from 0.
as I said if this does not help me now - I am going to a computer shop to
buy a palm-to-USB synchronization cable. (I heard there are some
possibilities there...)
"better known as McGrady's cousin" <Arm...@Giorgio.it> wrote in message
news:Z1CIc.5898$RD4.5...@news20.bellglobal.com...
Michael Eyd
> I accidentally looked at the version of the Palm Desktop application given
> to me in the package CD, and it turned out to be 3.0.something. I read in
> other newsgroup answers to my question that the version should be 4.0 or 4.1
> (but not 5.0)
I don't know where you got this CD from, but it definitely does not
belong to a M515! You have to use Desktop version 4.x to get the USB
support. BTW, as the primary download source I would suggest Palm itself...
Regards,
Michael
--
You know the world is going crazy when the best rapper is a white guy,
the best golfer is a black guy, The Swiss hold the America's Cup, France
is accusing the US of arrogance, and Germany doesn't want to go to war.
CrazyCat
If not, you may find the drivers at palmone.
--
Tout sur les eggdrops
http://www.c-p-f.org
ML @ eggdr...@yahoogroupes.fr
Adam S
> yes I upgraded to version 4.1.
> yes it did have the USB option to choose.
> no I could not establish a connection for synchronization.
> my last option before buying a new cradle is to uninstall and remove all
> mentions of palm and hotsync from the registry, then log out and login as
> administrator and do a complete installation from 0.
> as I said if this does not help me now - I am going to a computer shop to
> buy a palm-to-USB synchronization cable. (I heard there are some
> possibilities there...)
>
Hi, I am using an M515 with Palm Desktop 4.1. I sync using a USB cradle.
You are correct, that in the desktop program when you look under the Hotsync
menu you only get the option of COM1 or 2. What you need to do is right
click on the Hotsync symbol in the system tray, you should then see four
options - Local USB, Local Serial, Modem and Network, make sure you have a
tick next to the UBS option.
HTH, Adam S
Eli Aran
it DOES show "Local USB" at the communication chosen method.
it is supposed to work like you said yourself.
I press the synchronization button in the cradle and a new unknown USB
device shows up in Device manager with a yellow question mark and a code 28
(unknown device) in its properties.
the same thing happens when I try to activate the Hotsync app in the palm
program within the hand held.
I get the feeling that the USB cable from the cradle is physically
damaged....
"Adam S" <as538...@eng.cam.ac.uk> wrote in message
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Eli Aran
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Eli Aran
c:\windows\system32 and rebooted the machine. I still have the unknown
device problem in Device Manager when I try to synchronize from the hand
held.
could it be that the USB cable is physically damaged and needs to be
replaced?
"Eli Aran" <eli_y...@hotmail.com> wrote in message
news:2lhk2fF...@uni-berlin.de...
Adam S
folder called USB_Driver. It contains two files - PalmUSBD.inf and
PalmUSBD.sys (total size 36.7KB) if I right click on the inf file I get the
option to install it.
There is also a PalmDevC.dll in the win\system32 folder (36KB in size)
Where are you plugging the USB into? I have had a similar fault on some
front connectors, as in the device was not reconised, as soon as I plugged
it into a USB port on the rear of the PC it was reconised and worked. Turned
out the + and - data leads to the front plug were labled incorrectly. Have
you tried other ports?
Adam S
Eli Aran
- remove all mentions of "palm" and "hotsync" from the registry;
- download the correct version of the Palm Desktop app (4.1) that should
work with USB;
- install it and select USB - once as administrator and once as (user);
- check that all the dll files are in place;
- check that "local USB" is in fact marked with a V in the hotsync task bar
icon;
- unplug the USB cable from the front of the pc and replug it to the rear.
- reinstall palm desktop again after uninstalling it.
I wonder if the USB cable is physically damaged or else the palm m515 would
not synchronize with a USB cable in the first place.
if it's damaged then its a factory issue for not checking the equipment.
if the palm m515 is not going to work with USB in the first place then why
did they put such a cradle in the package to begin with?
the palm package contained a CD with an incompatible version for the USB
cable too, so if they had a USB cradle that is ALSO incompatible with the
palm itself then how am I supposed to connect it to my pc and synchronize
it????
"Adam S" <as538...@eng.cam.ac.uk> wrote in message
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Michael Eyd
> I wonder if the USB cable is physically damaged or else the palm m515 would
> not synchronize with a USB cable in the first place.
I don't know whether the cable is damaged, but the M515 can definitively
synchronize via USB (I use it myself). And there is only one craddle
type available from Palm which has a USB connector and a Universal
Connector for the Palm (that's the name of the Palm-side interface). So
if the M515 fits properly into the connector (which it does, otherwise
the PC wouldn't recognize the Palm at all) it's the correct craddle.
> if it's damaged then its a factory issue for not checking the equipment.
> if the palm m515 is not going to work with USB in the first place then why
> did they put such a cradle in the package to begin with?
This combination is working!
> the palm package contained a CD with an incompatible version for the USB
> cable too, so if they had a USB cradle that is ALSO incompatible with the
> palm itself then how am I supposed to connect it to my pc and synchronize
> it????
I'm just wondering why you keep on talking about a cable? Do you really
only get a cable or did you get a craddle (a base on which you can put
your Palm, connecting it automatically with the PC)? Getting an 'old' CD
with incorrect drivers though makes me wonder where you bought the
package in the first place...
Eli Aran
I contained the hand-held, the USB cradle and a CD.
it was a new closed package.
the CD contained a version 3.0 Palm Desktop application that (Palm web
support confirmed) was not compatible with the USB cradle.
downloaded version 4.1 and finally had a USB option to select during
installation.
I installed as admin because they said in WinXP it should be done this way.
I was still not able to synchronize.
I went back to log as myself and had to install the app a second time
because it did not show up for my user account.
I selected USB again during installation and it showed up again in the
Hotsync tray icon BUT the synchronization either with the cradle button or
with the Hotsync palm application was still failing all the time.
when Device Manager was open I could always see a new unknown USB device
appear with a yellow question mark during the synchronization attempt, that
vanished right after its failure. it had a "code 28" (unknown device) in its
properties.
I checked that all the dll files mentioned in the message group replies were
actually in place.
I moved the USB connection cable from the front of the pc to the rear and
tried synchronizing again in both methods again and it failed again with the
same features I mentioned before.
palm support only tells me to reinstall the same way they told me the first
time (so this isn't getting me closer).
while I am able to charge the battery and use the hand held as a stand alone
machine, I am getting frustrated at the fact that I am unable to communicate
between the two. :-((
"Michael Eyd" <Micha...@t-online.de> wrote in message
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