Laptop Camera Not Working Windows 10 Lenovo
Gaspard Xenos
The camera on my Lenovo laptop stopped working. Keep getting an error message saying camera not found. I uninstalled and reinstalled the software but no joy. I disabled the firewall and auto protected and then uninstalled the cameras and rebooted. Without the firewall and auto protected enabled the camera works fine but as soon as I turn on the protection the error message reappears. Has anyone else experienced the same issue and how was it resolved as I can access the camera to use teams or zoom?
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However, if I at some point during the day open the lid on the laptop (Dell XPS 17, also with Windows Hello camera), it stops working on the external screen and only the laptop camera will log me in (which is annoying as I have the laptop on a shelf underneath the table).
I recently got a Logitech BRIO 4K with Windows Hello for my home office but that is even harder to get working with Windows Hello. The camera works fine, and if I chose to "improve my face recognition" Windows happily is using the Logitech BRIO cam and not the Laptop one.
If I boot my laptop at home with the lid closed the Logitech BRIO logs me in the first time, but if I lock my computer, or it goes to sleep over lunch, the Logitech BRIO isn't working anymore (Windows Hello says it can't find the device) but logging in with password and checking the device manager the camera is there and working. Also, opening the lid of the laptop instead of giving the password also logs me in, so clearly Windows has chosen to use the laptop cam and disabled the external one (even though the lid has been closed all the time).
I found a post to set the Registry Key "Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power\LidNotifyReliable" to 0 (zero) and that seems to help getting the external camera enabled for Hello again, but again, just once... Locking the computer and trying Hello again, and it won't work...
- Hooking up the Philips 499P screen camera or Logitech BRIO 4k (both over USB-C/Thunderbolt) it most often works to use any of those cameras once after being hooked up after closing my lid on the laptop.
No, unfortunately no change in behavior. The external camera on the screens are working maybe once in the morning (when laptop comes up from hibernate or starts up) and if I have the lid open it always pick the laptop camera, but about half of the times the "face" option is not working and I have to use password (no camera comes on).
I bought a Logitech Brio 4K cam for home when my old one died on me, and while it is expensive as *** Windows hello actually works with that camera most of the times (with the lid open, closing the lid and face login is not an option as it doesn't start the camera).
@Todd Hawkins I think we can conclude that Microsoft has not provided a simple configuration setting to choose which camera to use as default for Hello and and the ability to switch to an alternate camera automatically when the default camera is unavailable. The most common situation is for laptop users booting with a closed lid and using external monitors. I have to believe there are millions of users fitting this situation. So if someone from Microsoft is monitoring these chats please run this up the chain until some addresses this issue. In the meantime , for those of us that boot from a closed lid laptop, the Hello login feature is a non-starter.
@Blasty_Utopia I'm having the same issue with my Brio 4k and my work-supplied Surface 5 Laptop running Windows 11 Enterprise 22H2. I can't even get Windows Hello to recognize the Brio, works everywhere else e.g. Teams. I'm a consultant who travels for work a lot so disabling the default camera wouldn't work for me. I need options! Hope Microsoft fixes this ASAP.
Similarly I have a Surface 4 and a Dell WB7022 Windows Hello compatible external camera and on the very latest Windows 11 updates etc. The machine recognises the camera and it works in Teams etc. but I cannot get it to use it as the Windows Hello camera, even if I disable the integrated camera. I am of course using the laptop with an external screen so the lid is down.
For every hardware interacting with your PC, some dedicated drivers should be installed. If your PC came with Windows 7 or 8 and you have upgraded your laptop to Windows 10 or 11, you might be facing the error due to unavailable or outdated drivers for your device.
Not to mention it will enhance the performance of your PC too. So simply click on Update All and let the software take care of the rest. The app will automatically prompt you to restart once the process is completed. Follow the instructions, and you will be good to go.
Resetting the core settings of your laptop might resolve the issue. Some functionalities take a hit when you have made so many changes or installed multiple applications. The integrated camera might be affected by malware introduced to your PC after you install a particular app.
Lenovo-integrated cameras not working with Windows 10,11 is a common problem and can be easily resolved. In case the above suggestions do not work, you should consider getting the hardware checked, as it is also possible to be a hardware issue.
The most effective of all these techniques is updating the drivers as it does the job every time. If you are running low on time and can not try each of these techniques, you should go for Advanced Driver Updater first, as it is a faster and better way.
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If you are looking for solutions to fix the error Lenovo camera not working, this post from MiniTool is what you need because it shows the solutions. In addition, you can also visit MiniTool to find more laptop tips and solutions.
Some users complaint that when they tried to use the built-in camera on a Lenovo laptop, the camera did not work. They said that they saw an image with a grey background and a white camera with a cross through it instead of seeing the image from the camera.
To sum up, this post has introduced 3 ways to fix the error Lenovo camera not working. If you come across the same issue, you can try these solutions. If you have any idea to fix the issue Lenovo camera not working Windows 10, you can share it in the comment zone.
This guide is here to help you fix the Lenovo laptop video camera not working issues. We will show you the common problems Lenovo users might face and give you easy solutions. We want to make sure your video calls go smoothly without any interruptions. So, let's dive in together and learn how to solve problems with your Lenovo laptop camera on Zoom, making the most out of your virtual meetings.
When faced with this issue, you must identify the symptoms of the malfunctioning. Also, you must understand its potential causes for effective troubleshooting. Here's a breakdown to help you pinpoint and address the issue.
Ensuring proper hardware connections is the first step to fixing camera issues. A loose cable or improper integration can lead to disruptions. Establish a stable camera connection by checking and securing hardware connections.
Outdated or incompatible camera drivers often cause functionality problems. Updating drivers ensures your camera operates with the latest enhancements and bug fixes. Thus, addressing potential conflicts that might impede Zoom's camera functionality.
Zoom's settings can impact your camera's performance. Setting up Zoom settings ensures that it utilizes your Lenovo laptop camera correctly. This optimizes your hardware integration and the Zoom platform, preventing common camera-related issues.
Apps get updated to bring new features, fix bugs, and ensure everything works well. This also helps make the app run smoother and gives you a better experience. If your camera on Zoom is still acting up, it might help to update the app.
Zoom's official support resources offer platform-specific solutions. Utilizing these resources ensures you're tapping into Zoom's expertise. Thus, addressing issues that may be inherent to the Zoom application.
Engaging with community forums provides a collective pool of troubleshooting insights. Peer-to-peer assistance and shared experiences often lead to innovative solutions. Thus, making online discussions valuable in resolving unique camera issues on Zoom.
Zoom meetings are now a vital tool for working together from different places. But sometimes, the camera might not work well on Zoom, causing frustration. This article gives you 4 simple solutions to fix the Zoom camera problem on your Lenovo. If the camera still doesn't work after trying these, it's best to reach out to tech support. They can help resolve camera issues specific to your device.
In recent years, Zoom has become an extensively used tool for communication. Millions worldwide rely on Zoom for virtual meetings, classes, and events. Its easy-to-use platform and ability to connect individuals from anywhere worldwide have made it an ideal solution for remote communication. However, one common problem users experience while using Zoom is the camera not working.
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