Shoe tracker app deleted my shoes

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Anita Ahuja

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Oct 11, 2014, 12:25:43 PM10/11/14

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I had been tracking my shoes through runkeeper but I logged into the shoe app yesterday and all my shoes had been deleted. Any suggestions?

Jason Levine

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Oct 12, 2014, 11:28:24 AM10/12/14

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Anita, I can't really explain that — everything looks fine at this end. Can you send me your RunKeeper profile page URL (e.g., your version of http://runkeeper.com/user/delfuego/profile, accessible by clicking "Me" at the top)? That's the key to me looking into the DB to see what's up. (And is there any chance you changed your RK account recently?)