Thanksgiving Billing Cycle Checks

[cb...@louisville.edu]

Many of you are wondering where your checks are, as you have received
your remittance advice from CBIS but haven't yet received your
checks. We worked very hard to process everything before
Thanksgiving. Once we process your billing, the Department of Public
Health must enter the check amounts into the state's eMARS accounting
system, and then the Treasury must print and mail the checks. Because
of the holiday, the state had deadlines for eMARS, and CBIS had
deadlines for our postal services to be able to handle your remittance
advice. CBIS has no control over when the checks are mailed, but we
do know they were processed by Treasury before Thanksgiving, and so
are well on their way to providers. We met our deadlines to get your
remittance advice in the mail before Thanksgiving, and thus in many
cases the paperwork arrived before the checks. Please be patient. It
is just a function of the holiday. If you haven't received your check
by Friday, Nov. 30, then you should call.