How could I get GCP/FireBase Business POC contact to define support model for Organization adoption to FCM push notifications

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CHAITANYA KRISHNA VEERISETTI

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Nov 4, 2022, 10:32:56 AM11/4/22
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Hey mate,

Greetings for the day

I'm looking to adopt Firebase Cloud Messaging service with Blaze Plan for which we need POC & SLAs. As part of our company Security standards for consuming paid services, we would need to have a specific contact from Google/Firebase to work in partnership with no hiccups during the setup.

May we have your attention on this request.

I haven't got any help for the mail sent to: Support mail & Chat support provided in https://docs.firerun.io/getting-started/creating-a-google-billing-account-for-firebase

Michael Bleigh

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Nov 4, 2022, 10:41:41 AM11/4/22
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Firebase Cloud Messaging is not a paid service, and support for integration is available through standard support channels.

If you have a GCP technical account manager through a contract with Google Cloud, you may be able to work with them.

Thanks,
Michael


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CHAITANYA KRISHNA VEERISETTI

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Nov 4, 2022, 2:02:35 PM11/4/22
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Hi Micheal,

Thanks for the response.
You are right, FCM isnt paid but we are looking for a pay-as-you-go i.e. Blaze Plan for Production system. 

It is for this paid subscription plan where we have to provide billing details in the organization and rightly looking for specific FireBase/GCP partnership contact to define SLA to be compliant with Security standards of the industry.

On any open questions, to the max we may seek 10-15 mins of short call on billing & support model to document in Vendor partnership details internally for the Blaze plan.

Any pointers would be helpful.

Kindest Regards
Chaitanya Krishna Veerisetti

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