Dynamic Links is not working

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ma...@snowitapp.com

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Dec 21, 2017, 5:31:52 AM12/21/17
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Dynamic Link is not working for me. 
I can create a link but I cannot retrieve it. There's something wrong with retrieving the history.


Ian Barber

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Dec 21, 2017, 5:35:23 AM12/21/17
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So the links aren't showing up after you create them on the list page, or the link when you copy it doesn't work? Could you share a screenshot of what you're seeing? 

If you're not seeing the links after creation, its possible they're not creating properly: try using an incognito window or disabling any plugins in case, and see if there are any errors in the browser dev console. 

On Thu, Dec 21, 2017 at 10:28 AM, <ma...@snowitapp.com> wrote:
Dynamic Link is not working for me. 
I can create a link but I cannot retrieve it. There's something wrong with retrieving the history.


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ma...@snowitapp.com

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Dec 21, 2017, 7:28:33 AM12/21/17
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I've experienced the issue after "New Dynamic Link". I mean, after creating a link and trying to retrive it.
I don't have any active plugin, I am using Safari on Mac.
Screenshot attached (console and network tabs).
I can see an error on https://firebasedurablelinks-pa.clients6.google.com/v1/getDurableLinks?key=XXX&alt=json:
{
  "error": {
    "code": 500,
    "message": "Internal error encountered.",
    "status": "INTERNAL"
  }
}
Il giorno giovedì 21 dicembre 2017 11:35:23 UTC+1, Ian Barber ha scritto:
So the links aren't showing up after you create them on the list page, or the link when you copy it doesn't work? Could you share a screenshot of what you're seeing? 

If you're not seeing the links after creation, its possible they're not creating properly: try using an incognito window or disabling any plugins in case, and see if there are any errors in the browser dev console. 
On Thu, Dec 21, 2017 at 10:28 AM, <ma...@snowitapp.com> wrote:
Dynamic Link is not working for me. 
I can create a link but I cannot retrieve it. There's something wrong with retrieving the history.


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ma...@snowitapp.com

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Dec 21, 2017, 7:30:14 AM12/21/17
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I forgot the screenshots :)


Ian Barber

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Dec 21, 2017, 8:28:31 AM12/21/17
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Thanks, looks like a bug! I tried reproducing in Safari on Mac with italian set as language but I am not seeing the same error right now. Would it be possible to try in another browser to see if the issue is account specific or browser specific?

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ma...@snowitapp.com

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Dec 21, 2017, 9:08:15 AM12/21/17
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I guess it's not browser related. I am also getting the error in Chrome.

Ian Barber

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Dec 22, 2017, 8:18:52 AM12/22/17
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Hi Marco!

Checked with the eng team on FDL - its definitely a bug our side, and we're in the process of resolving it. Would you mind filing a support ticket and include your project ID and *.app.goo.gl domain in it, and we can route that through to get you unstuck while we work on the underlying problem: https://firebase.google.com/support/contact/bugs-features/

For any one else with the issue: same procedure, please file a ticket and mention the broken FDL dashboard. 

Sorry for the inconvenience!

Ian

Youri

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Dec 22, 2017, 10:01:16 AM12/22/17
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Hi,

I'm having a similar issue here, when I try to list or create a dynamic link, the call to https://firebasedurablelinks-pa.clients6.google.com/v1/getDurableLinks?key=XXX&alt=json fails with the error : 
{
  "error": {
    "code": 403,
    "message": "The caller does not have permission",
    "status": "PERMISSION_DENIED"
  }
}

I tested with several projects and I'm one of the owner of each project.
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