Firebase app distribution while downloading stuck on waiting

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Сергей Курбанов

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Apr 2, 2020, 1:28:00 PM4/2/20
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Hello! Yesterday i uploaded a test build to firebase and added testers, but today they send me screenshots and complaining that when they try to download the build, it just stucks with waiting sign on the home screen, I’m interested in what can cause this ‘stuck’?

Chintan Vaghela

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Apr 2, 2020, 1:44:26 PM4/2/20
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Hi there,

Is it an iOS app or Android app? Can you share the screenshot of what they are seeing?

On Thu, Apr 2, 2020 at 1:27 PM Сергей Курбанов <kur...@gmail.com> wrote:

Hello! Yesterday i uploaded a test build to firebase and added testers, but today they send me screenshots and complaining that when they try to download the build, it just stucks with waiting sign on the home screen, I’m interested in what can cause this ‘stuck’?

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Chintan Vaghela
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Сергей Курбанов

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Apr 3, 2020, 12:13:07 PM4/3/20
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It's an IOS app

четверг, 2 апреля 2020 г., 20:44:26 UTC+3 пользователь Chintan Vaghela написал:
Hi there,

Is it an iOS app or Android app? Can you share the screenshot of what they are seeing?

On Thu, Apr 2, 2020 at 1:27 PM Сергей Курбанов <kur...@gmail.com> wrote:

Hello! Yesterday i uploaded a test build to firebase and added testers, but today they send me screenshots and complaining that when they try to download the build, it just stucks with waiting sign on the home screen, I’m interested in what can cause this ‘stuck’?

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Павел Шаталов

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Apr 3, 2020, 12:13:10 PM4/3/20
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Hello!
I'm having the same issue for iOS. After publishing to App Distribution testers cannot download new build, even it's available in App Distribution link. 
App just stuck on "Waiting..." at iOS home screen

Сергей Курбанов

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Apr 3, 2020, 6:50:03 PM4/3/20
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I found a solution, just to use VPN on a device that installs test bulds. Connect to US for example and after pressing download button app installs
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