Problem with link Firebase + Google Ads

[lu...@triider.com]

Hi, everyone

We released a new app in stores a week ago using the same firebase project that we used with the old app

I am having a big issue in linking Firebase with Google Ads. I imported Firebase's conversions from the new app to Google Ads but it didn't recognize the link, even though it worked with the old app. I tried reiterating on this process several times from scratch but it still didn't work  

We cannot run a campaign UAC without Firebase's conversions. 

I attached a picture illustrating the issue 

Thanks for your attention

[Kato Richardson]

Not really sure on the Ads side of things. That's not really my expertise. But I'll throw out some ideas for you: Did you add the new app to the Firebase project from within the Firebase console? That's an easy but important one.

Also keep in mind that you need to set up the conversion events for the new app both in Firebase and in Ads. Having them set up for the old app is insufficient. Full instructions on getting the conversions to work in Firebase are here. Ads are here.

It might also help to unlink and relink the Firebase account, although I'm not sure what that would do to any historical data in Ads. Might check with the Ads team before trying anything this drastic.

☼, Kato

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Kato Richardson |

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775-235-8398

[lu...@triider.com]

Thanks for your help, Kato!

Problem solved

Regards!

Em sexta-feira, 12 de abril de 2019 12:42:10 UTC-3, Kato Richardson escreveu:

Not really sure on the Ads side of things. That's not really my expertise. But I'll throw out some ideas for you: Did you add the new app to the Firebase project from within the Firebase console? That's an easy but important one.

Also keep in mind that you need to set up the conversion events for the new app both in Firebase and in Ads. Having them set up for the old app is insufficient. Full instructions on getting the conversions to work in Firebase are here. Ads are here.

It might also help to unlink and relink the Firebase account, although I'm not sure what that would do to any historical data in Ads. Might check with the Ads team before trying anything this drastic.

☼, Kato

On Fri, Apr 12, 2019 at 7:59 AM <lu...@triider.com> wrote:

Hi, everyone

We released a new app in stores a week ago using the same firebase project that we used with the old app

I am having a big issue in linking Firebase with Google Ads. I imported Firebase's conversions from the new app to Google Ads but it didn't recognize the link, even though it worked with the old app. I tried reiterating on this process several times from scratch but it still didn't work  

We cannot run a campaign UAC without Firebase's conversions. 

I attached a picture illustrating the issue 

Thanks for your attention

--
You received this message because you are subscribed to the Google Groups "Firebase Google Group" group.

To unsubscribe from this group and stop receiving emails from it, send an email to fireba...@googlegroups.com.

To post to this group, send email to fireba...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/firebase-talk/0458a2ec-5bc6-4563-8a72-5b712ade609f%40googlegroups.com.
For more options, visit https://groups.google.com/d/optout.