Firebase events & screenviews showing (not set)

[rapidvalue...@gmail.com]

Hi All,

I am facing a problem with Firebase analytics implementation for Android. I am getting (not set) as a parameter value for some of my custom events and screenviews. What went wrong with the implementation? Kindly help me to get the issue.

Attaching screenshots my Firebase console.

Thanks in advance.

[Kato Richardson]

Have you had a look at this article covering the reasons (not set) would appear? 

https://support.google.com/analytics/answer/2820717?hl=en

☼, Kato

--
You received this message because you are subscribed to the Google Groups "Firebase Google Group" group.
To unsubscribe from this group and stop receiving emails from it, send an email to firebase-tal...@googlegroups.com.
To post to this group, send email to fireba...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/firebase-talk/b44c9ae9-7fe7-4e83-b12f-cb7dd2eec449%40googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

--

Kato Richardson |

Developer Programs Eng |

kato...@google.com |

775-235-8398

[Ricky D'Amelio]

We are seeing this happen a lot too, particularly for event parameters. If only Google had a way to submit bugs, we might be able to tell them about it.

[Kato Richardson]

Hi Ricky,

Have you found a scenario not covered in the link I already shared? If so, let's discuss.

We have a number of channels for bugs, the most direct of which is just opening a direct dialog with our team via support or filing an issue on an appropriate GitHub repo. 

Google is a big place, but it's full of developers just like me, trying to make great products and help build successful apps. And we've worked hard in Firebase to make sure we're approachable; many of the engineers building the product read this list daily, for example. Reach out to me directly if you think we're not receptive to your feedback; that means I've failed in my mission and we have more work to do.

☼, Kato

--
You received this message because you are subscribed to the Google Groups "Firebase Google Group" group.
To unsubscribe from this group and stop receiving emails from it, send an email to firebase-tal...@googlegroups.com.

To view this discussion on the web visit https://groups.google.com/d/msgid/firebase-talk/e8827b26-7f08-47e6-b862-4ddb7863ca7c%40googlegroups.com.

[Ricky D'Amelio]

Hi Kato.

In terms of the "(not set)" issue, the link you shared isn't very relevant for Firebase events. Essentially what we (and other) developers often see in the console are many "(not set)" values after calling something in our code like:

[FIRAnalytics logEventWithName:@"Event" parameters:@{@"Param": @"Value"}];

And yes, we have checked the possibility of having a nil value, but in those cases we do not actually call this code.

With respect to Google's handling of bugs and communication, my spirits are not healthy after dealing with these recent issues, which are still ongoing:

https://groups.google.com/forum/?utm_medium=email&utm_source=footer#!category-topic/google-admob-ads-sdk/ios/od5Mfmj6Iu8

https://github.com/firebase/firebase-ios-sdk/issues/1894

There is a rather glaring omission that there are no GitHub repos or bug reporting mechanisms for Google's Ad Manager products. Although, you may solely be focused on Firebase, in which case this is not your issue. All I'm saying is, there is a strong sentiment in the community that getting Google to fix, let alone look at your problem is an effort and a half.

On Thursday, 22 August 2019 02:12:58 UTC+10, Kato Richardson wrote:

Hi Ricky,

Have you found a scenario not covered in the link I already shared? If so, let's discuss.

We have a number of channels for bugs, the most direct of which is just opening a direct dialog with our team via support or filing an issue on an appropriate GitHub repo. 

Google is a big place, but it's full of developers just like me, trying to make great products and help build successful apps. And we've worked hard in Firebase to make sure we're approachable; many of the engineers building the product read this list daily, for example. Reach out to me directly if you think we're not receptive to your feedback; that means I've failed in my mission and we have more work to do.

☼, Kato

On Tue, Aug 20, 2019 at 9:29 PM Ricky D'Amelio <ricky....@crocmedia.com> wrote:

We are seeing this happen a lot too, particularly for event parameters. If only Google had a way to submit bugs, we might be able to tell them about it.

On Tuesday, 9 April 2019 00:48:17 UTC+10, rapidvalue...@gmail.com wrote:

Hi All,

I am facing a problem with Firebase analytics implementation for Android. I am getting (not set) as a parameter value for some of my custom events and screenviews. What went wrong with the implementation? Kindly help me to get the issue.

Attaching screenshots my Firebase console.

Thanks in advance.

--
You received this message because you are subscribed to the Google Groups "Firebase Google Group" group.

To unsubscribe from this group and stop receiving emails from it, send an email to fireba...@googlegroups.com.

To view this discussion on the web visit https://groups.google.com/d/msgid/firebase-talk/e8827b26-7f08-47e6-b862-4ddb7863ca7c%40googlegroups.com.

[Ricky D'Amelio]

Hi Kato.

Ironically, after voicing my complaints about the support experience at Google, I never heard back from you. Any ideas what I should do?

On Thursday, 22 August 2019 02:12:58 UTC+10, Kato Richardson wrote:

Hi Ricky,

Have you found a scenario not covered in the link I already shared? If so, let's discuss.

We have a number of channels for bugs, the most direct of which is just opening a direct dialog with our team via support or filing an issue on an appropriate GitHub repo. 

Google is a big place, but it's full of developers just like me, trying to make great products and help build successful apps. And we've worked hard in Firebase to make sure we're approachable; many of the engineers building the product read this list daily, for example. Reach out to me directly if you think we're not receptive to your feedback; that means I've failed in my mission and we have more work to do.

☼, Kato

On Tue, Aug 20, 2019 at 9:29 PM Ricky D'Amelio <ricky....@crocmedia.com> wrote:

We are seeing this happen a lot too, particularly for event parameters. If only Google had a way to submit bugs, we might be able to tell them about it.

On Tuesday, 9 April 2019 00:48:17 UTC+10, rapidvalue...@gmail.com wrote:

Hi All,

I am facing a problem with Firebase analytics implementation for Android. I am getting (not set) as a parameter value for some of my custom events and screenviews. What went wrong with the implementation? Kindly help me to get the issue.

Attaching screenshots my Firebase console.

Thanks in advance.

--
You received this message because you are subscribed to the Google Groups "Firebase Google Group" group.

To unsubscribe from this group and stop receiving emails from it, send an email to fireba...@googlegroups.com.

To view this discussion on the web visit https://groups.google.com/d/msgid/firebase-talk/e8827b26-7f08-47e6-b862-4ddb7863ca7c%40googlegroups.com.

[Ezeiatech Developer]

Hi Kato,

I am also facing the same problem.

After debugging a lot and by applying firebase logs, I came to know the error in a few of my events like it was showing error_code = 4, which means if my parameter value's length is more than 100 then it throws an error.

But firebase has nowhere mentioned it, that even these errors can cause (not set) in my events. 

Now, in one of my events, I am getting error_code = 10, which means app instance has exceeded for conversion events. But I am not able to understand this error.

If anyone is aware of the same, please help me out.

On Wednesday, August 21, 2019 at 9:42:58 PM UTC+5:30, Kato Richardson wrote:

Hi Ricky,

Have you found a scenario not covered in the link I already shared? If so, let's discuss.

We have a number of channels for bugs, the most direct of which is just opening a direct dialog with our team via support or filing an issue on an appropriate GitHub repo. 

Google is a big place, but it's full of developers just like me, trying to make great products and help build successful apps. And we've worked hard in Firebase to make sure we're approachable; many of the engineers building the product read this list daily, for example. Reach out to me directly if you think we're not receptive to your feedback; that means I've failed in my mission and we have more work to do.

☼, Kato

On Tue, Aug 20, 2019 at 9:29 PM Ricky D'Amelio <ricky....@crocmedia.com> wrote:

We are seeing this happen a lot too, particularly for event parameters. If only Google had a way to submit bugs, we might be able to tell them about it.

On Tuesday, 9 April 2019 00:48:17 UTC+10, rapidvalue...@gmail.com wrote:

Hi All,

I am facing a problem with Firebase analytics implementation for Android. I am getting (not set) as a parameter value for some of my custom events and screenviews. What went wrong with the implementation? Kindly help me to get the issue.

Attaching screenshots my Firebase console.

Thanks in advance.

--
You received this message because you are subscribed to the Google Groups "Firebase Google Group" group.

To unsubscribe from this group and stop receiving emails from it, send an email to fireba...@googlegroups.com.

To view this discussion on the web visit https://groups.google.com/d/msgid/firebase-talk/e8827b26-7f08-47e6-b862-4ddb7863ca7c%40googlegroups.com.

[Maksym]

Hi everyone! I also have this issue in my projects.

I've used "Custom events" to report important information. One of the events never has shown a value (it has only one).

I sent it like this (Android):

- - -

val bundle = Bundle()

bundle.putString("brand_button_click", "WODProof Band_1")

FirebaseAnalytics.getInstance(context).logEvent("rewarded_videos", bundle)

- - -

I send information in String format. Always.

This information in logs with the tag "FA-SVC":

- - -

batch {
    bundle {
       ...
       event {
       name: rewarded_videos
       ...

       param {
       name: brand_button_click
       string_value: WODProof Band_1
       }

- - -

Even more, I see this information in console in "Events in the last 30 minutes" and in "DebugView"

But I never see (even weeks later) this information in my report table, only "not set" value.