Crash free users calculation issue

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Dheeraj KUMAR

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Apr 13, 2022, 4:50:19 PM4/13/22
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Hi Team,

I was checking the crashlytics on firebase. I was seeing crash free users as 92.66% but it is not matching the actual crashes and the users.

The number of users who experienced crashes are 148
The number of active users in the same time periods are 8500

So the number of crash free user should be 8500-148 = 8352 crash free users
And the crash free percentages should be (8352/8500)*100 = 98.26% crash free users

As we can see, there is huge variation of 5.4%. Can someone help me understand what am I doing wrong.

Frank van Puffelen

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Apr 13, 2022, 4:50:55 PM4/13/22
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Also asked on https://stackoverflow.com/1/71854095, but probably has a better chance at getting an answer here.
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