Firebase Storage Error (upload/download)

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Eric Jan

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Feb 15, 2017, 11:01:33 PM2/15/17
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Hi,

I'm getting Error Domain=FIRStorageErrorDomain Code=-13000 "An unknown error occurred, please check the server response." alone with -1004(on iOS) error when I'm trying to upload or download files from Firebase Storage. I'm able to upload and download files when I first create a user through Firebase Email auth, but after a while the same user is unable to upload/download from Firebase Storage. However, the user is still able to post/get data from Firebase Database. Please advice. 

PS. I've attached the full error message. 
Screen Shot 2017-02-15 at 5.44.04 PM.png

Mike McDonald

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Feb 16, 2017, 4:58:54 PM2/16/17
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Are you behind a proxy or firewall? Does this fail on both WiFi and cell connections? Seems like it's some kind of obscure network issue.

How long does it take after initial user creation for the request to fail? Can you show me distinct requests that succeed (always) or fail (always)?

Thanks,
--Mike

Eric Jan

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Feb 17, 2017, 9:59:06 AM2/17/17
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Hi Mike,

This fails on both WiFI and cell connections. There's no initial time frame it takes to fail after user creation, it could fail within 10mins or as long as a day or two. When it fails, it seems to fail on all the users at the same time (Ive different phones logged in to different users at the same time). When the request succeeds I'm able to get the data callback, when it fails sometimes I get the error callback after a long while or I dont get any callbacks at all for both upload and download. I've looked into this issue for days with no avail :(
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