Hey Khrystyna,
Based on the error message it looks like you have a '+' character in your string.
I'm not sure this is the issue since you haven't posted any repro code here, but I'd guess that you're calling
putString(firebase.storage.StringFormat.BASE64URL, ...) // or putString('base64url', ...)
when you should be calling
putString(firebase.storage.StringFormat.BASE64, ...) // or putString('base64', ...)
- Spencer