Your project was downgraded due to activity in Google Cloud

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Van Thy Nguyen

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Dec 1, 2019, 11:21:42 PM12/1/19
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Hi Team,

I got the message on last Sunday that "Your project was downgraded due to activity in Google Cloud". But after investigating on Logs & activity, we defined that there are not any action from users to create this warning. Currently, our project is "Sprynkl-Staging", so could you please help us look into this issue.

We are really appreciate this,

Thanks

Jeremy Sistrunk

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Dec 2, 2019, 11:02:05 AM12/2/19
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You should open a support ticket.

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Sam Stern

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Dec 2, 2019, 11:38:42 AM12/2/19
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Jeremy is correct!  Here's the link to support:
https://firebase.google.com/support

- Sam

Van Thy Nguyen

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Dec 2, 2019, 9:22:03 PM12/2/19
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Thanks Jeremy & Samuel so much!

Kato Richardson

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Dec 3, 2019, 11:16:29 AM12/3/19
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Support can certainly look into this. For others discovering this thread, common reasons for this message:
  • Billing issues with the account
  • Changing the GCP organization a project is attached to
  • Removing the billing account attached to the project from the GCP console
  • Free trial plan expired without upgrading.
☼, Kato

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Kato Richardson | Developer Programs Eng | kato...@google.com | 775-235-8398

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