Urgent - how to get Realtime Database to recover after > 100% load?

[derrick...@gmail.com]

Our app which hasn't exceeded 8% load in the last 30 days suddenly spiked about 100% load and our users can't access our app. Please help!

[Seth Call]

I don't work for google but our group uses Firebase. Please ensure you're paying attention to the established limits. One big one is ensure you're not allowing downloads above 256 megs.
 That can disrupt service. Hope it helps!

Seth