Crashlytics Quotas

[Dante Torres]

Hi All,

I have been reviewing different crash report solutions for our games. Some of them have millions of players, and they generate a high volume of crashes a day. 

In the Firebase pricing webpage, Crashlytics show as free for any plan. Really? I wonder if Crashlytics has any sort of usage quota. And if the quota is reached, how is the excess priced?

Thanks in advance,

Dante 

[Kato Richardson]

Hello Dante,

It is indeed free and it does indeed scale (we're Google after all). There are no documented usage quotas that I can find. Millions of players should be perfectly fine.

☼, Kato

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Kato Richardson |

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775-235-8398

[Dante Torres]

Hi Kato,

thanks for the message. I sent an email to Firebase support, and they answered with a few points:

• We should aim for up to 1 crash per second per app. That's for fatal and non-fatal exceptions. I was not given a hard number here.
• Firebase will blacklist builds (temporarily) that are sending an excessive number of crashes or non fatal errors. 
  
• There is no feature for paying for the excess. Indeed, they mentioned they had just filed a feature request for it.

Cheers,

Dante

On Friday, July 12, 2019 at 9:23:45 AM UTC-7, Kato Richardson wrote:

Hello Dante,

It is indeed free and it does indeed scale (we're Google after all). There are no documented usage quotas that I can find. Millions of players should be perfectly fine.

☼, Kato

On Thu, Jul 11, 2019 at 5:30 PM Dante Torres <dan...@gmail.com> wrote:

Hi All,

I have been reviewing different crash report solutions for our games. Some of them have millions of players, and they generate a high volume of crashes a day. 

In the Firebase pricing webpage, Crashlytics show as free for any plan. Really? I wonder if Crashlytics has any sort of usage quota. And if the quota is reached, how is the excess priced?

Thanks in advance,

Dante 

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