More than seven decades ago, a young military pilot left his hometown of Spokane, Washington for the battlefront in Europe. Last month, his remains arrived home to his final resting place, thanks to Alaska and Horizon Air employees, who made it happen in less than 24 hours.
Accessibility Accommodations
We are committed to working with and providing reasonable accommodations to individuals with disabilities and disabled veterans in our application procedures. If you need assistance or an accommodation due to a disability as an applicant, please contact us via email at car...@alaskaair.com.
We are an Equal Opportunity Employer (EEO Law and Supplement) that recognizes the value of a diverse workforce. Learn about your right to work and our participation in E-Verify. We comply with the OFCCP's Pay Transparency Nondiscrimination Provision, 41 CFR 60-1.35(c).
Transparency in Coverage
The Transparency in Coverage Final Rules require certain group health plans to disclose on a public website information regarding in-network provider rates and historical out-of-network allowed amounts and billed charges for covered items and services in two separate machine-readable files (MRFs). The MRFs for the benefit package options under the Alaska Airlines, Inc. Welfare Benefit Plan can be found at Note that these files are not intended to be user-friendly; this is raw data presented in a specific machine-readable format per the requirements outlined by the Department of Health and Human Services.
On Jan. 24, the Federal Aviation Administration (FAA) approved the detailed inspection and maintenance process for the 737-9 MAX to return to flying. Our Alaska technicians began the inspections that night. We expect inspections on our 737-9 MAX to be completed by the end of next week, allowing us to operate our full flight schedule.
Each of our 737-9 MAX will return to service only after the rigorous inspections are completed and each plane is deemed airworthy according to FAA requirements. The individual inspections are expected to take up to 12 hours per aircraft.
We remain extremely grateful to our skilled Maintenance and Engineering team that is shouldering the inspection work and safely returning the planes to service, along with gratitude to all our employees who continue to help support our guests.
The Federal Aviation Administration (FAA) on Wednesday, Jan. 24, approved a thorough inspection and maintenance process for the 737-9 MAX aircraft. Alaska Airlines is now performing these detailed inspections of our planes.
Each of our aircraft will only return to service once the rigorous inspections are completed and each aircraft is deemed airworthy according to the FAA requirements. We have 65 737-9 MAX in our fleet. The inspections are expected to take up to 12 hours for each plane.
The Federal Aviation Administration (FAA) on Wednesday, Jan. 24, approved a thorough inspection and maintenance process for the 737-9 MAX aircraft. Alaska Airlines is ready to perform these detailed inspections of our planes.
The first of our 737-9 MAX will resume flying on Friday, Jan. 26, with more planes added every day as inspections are completed and each aircraft is deemed airworthy. We expect inspections on all our 737-9 MAX to be completed over the next week.
Our Maintenance and Engineering technicians completed preliminary inspections of a group of our 737-9 MAX aircraft as requested by the FAA. We provided the data to Boeing, which will share it with the FAA for further analysis and consultation.
The ongoing grounding of the 737-9 MAX continues to impact our operations with all 737-9 MAX paused. This remains a dynamic situation and we greatly appreciate the patience of our guests. We are notifying those whose flights are canceled and working to reaccommodate them. We also have a Flexible Travel Policy in effect.
Each day of 737-9 MAX cancellations for Alaska impacts between 110 to 150 flights, depending on the flight schedule for a given day. Our sister regional carrier, Horizon Air, continues to help get our guests to their destinations by flying some routes that Alaska would normally fly with the 737-9 MAX.
Aviation safety is based on having multiple levels of quality control and safety assurance, much like system redundancies that are built into an aircraft for operational safety. Together, these layers have made the U.S. aviation industry the safest in the world.
Over many decades, we have cultivated a strong partnership with Boeing. With a commitment to transparency and candor, we are dedicated to working together to uphold the utmost quality and safety of our airplanes for our employees and guests.
In the coming days, we will begin repositioning designated 737-9 MAX aircraft to our primary maintenance bases. This will allow us to perform the required inspections as soon as the approvals are given. Key points to keep in mind:
As of this morning, we have made the decision to cancel all flights on 737-9 MAX aircraft through Saturday, Jan. 13 while we conduct inspections and prepare fully for return to service. This equates to between 110-150 flights per day. We hope this action provides guests with a little more certainty, and we are working around the clock to reaccommodate impacted guests on other flights. More information for impacted travelers can be found at the bottom of this page.
When we are able to proceed with the formal inspection process, all aircraft will be thoroughly inspected in accordance with detailed instructions provided by the FAA in consultation with Boeing. Any findings will be fully addressed in a matter that satisfies our safety standards and FAA compliance. The formal inspections will also require documenting all findings and those will be reported to the FAA. No aircraft will be returned to service until all of these steps are complete. The safety of these aircraft is our priority and we will take the time and steps necessary to ensure their airworthiness, in close partnership with the FAA.
As these steps remain pending, we continue to experience disruption to our operation with these aircraft out of service. As of 12:30 pm. Pacific, we have cancelled roughly 109 flights for today due to the 737-9 MAX grounding.
As our maintenance technicians began preparing our 737-9 MAX fleet for inspections, they accessed the area in question. Initial reports from our technicians indicate some loose hardware was visible on some aircraft.
This morning, Boeing issued a multi-operator message (MOM) which provided inspection details for the 737-9 MAX aircraft, which have been approved by the FAA. Two additional steps must occur before inspections can begin:
As we await further information from the FAA and work through these important steps, our technicians have prepared each aircraft to be immediately ready for the required inspection when instructions are finalized.
We recognize that additional questions remain about the details surrounding Flight 1282 that we are unable to address at this time. Because this is an active investigation, we must receive permission from the NTSB to provide information about the aircraft and its prior maintenance. We will provide information as soon as the NTSB permits us to do so.
As these steps remain pending, we continue to experience disruption to our operation with these aircraft out of service. As of 8:30 a.m. Pacific, we have cancelled roughly 140 flights for Monday due to the 737-9 MAX grounding.
While we await the airworthiness directive (AD) inspection criteria from the FAA and Boeing, our maintenance teams are prepared and ready to perform the required inspections of the mid exit door plugs on our 737-9 MAX fleet.
The 737-9 MAX grounding has significantly impacted our operation. We have cancelled 170 Sunday flights and 60 cancellations for Monday, with more expected. Cancellations will continue through the first half of the week, and we encourage guests with travel plans to continue to check their email and alaskaair.com for updates.
As we navigate the impacts of the 737-9 MAX grounding on our operation, we have cancelled 170 Sunday flights affecting roughly 25,000 guests. We expect additional significant cancellations through the first half of the week.
Early this morning, our maintenance team began a detailed inspection process in connection with our decision to temporarily ground our fleet of Boeing 737-9 aircraft. Of the 65 737-9 aircraft in our fleet, it was determined that 18 had in-depth and thorough plug door inspections performed as part of a recent heavy maintenance visit. These 18 aircraft were cleared to return to service today.
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