|
Skills
|
Work Location
|
Work Experience
|
Walk in Venue
|
Recruitment Spoc to be contacted at the venue
|
Date anD timings
|
|
|
|
Total Experience
|
Relevant Experience
|
|
|
Data center operations L1
|
Noida
|
6 Months-3 Years
|
6 Months-3 Years
|
B-39 , Sector 1 , Noida
|
Ms. Ayushi
|
11th July 15
10 AM to 4PM
|
|
|
Chennai
|
Arihant Technopolis 4/293, OMR Road, Chennai
|
Ms. Sharmila/Jhankar
|
|
|
Bangalore
|
Surya Sapphire, E City, Bangalore
|
Mr. Abhishek/ Syed
|
|
|
Hyderabad
|
HCL Technologies Ltd.H01B, Phoenix IT Park, near Dell, Hi-tech City Hyderabad
|
Mr. R Naresh
|
|
|
|
Technica Help Desk L1
|
Noida
|
6 Months-3 Years
|
6 Months-3 Years
|
B-39 , Sector 1 , Noida
|
Ms. Ayushi
|
|
The documents mentioned below are mandatory to be carried during the interview:
Latest
Resume
Latest passport size photo
Copy
of photo ID proof
Copy
of this e-mail as an invite for the interview
Last
3 months Salary Slips
Latest
Salary Annexure / Copy of Offer letter
Please note that:
1. Please ensure that your friend mentions your name, HCL e-mail ID and your SAP ID on the
resume.
2. All the candidates who step in for an interview (Daily/ walk-ins)
must
carry a valid photo id proof, without which the candidate will not be eligible for the interview process.
3.
It is mandatory for the candidates to carry the copy of this mail as an invite
for the interview.
Requirement 1
Designation: Analyst/Senior Analyst
|
Skill:
Datacenter Operations (DC Ops) |
Total Experience:
6 Months to 3 years |
Work Location: Noida, Chennai , Bangalore and Hyderabad
| Qualification:
Any Graduate |
The ideal candidate should possess:
·
Should be willing for
24X7 operations (Includes continuous night shifts)
·
Should have relevant experience on server support and ticketing tools
·
Should have good knowledge in UNIX, Windows and basic knowledge in networks
·
Experience on production UNIX and WINDOWS servers
·
Ready to work in only night shifts (24x7x 365 model)
·
Fundamental knowledge of networks
·
Good troubleshooting skills
·
Exposure to any monitoring/ticketing tool, VERITAS NetBackup and Backup Exec
·
Good communication skills
·
Will be working on Server Monitoring, Hardware Monitoring, Network Monitoring, Backup Monitoring, Batch Job (Job Scheduler), ITSM Tools (Remedy, Service Now) etc... These are the standard tools we
use for DC Monitoring. It is not necessary in all project we will have these tools.
·
Real time acknowledgement and ownership of IT infrastructure alerts.
·
Quickly address the critical alerts and follow up with respective teams till the resolution.
·
Work as a central point of contact for all technical support teams and provide up-to-date information for on-going incidents/alerts.
·
Handle L1 troubleshooting, diagnose the issue and try to resolve alerts at your end to balance work load of L2 technical support team. (In few Project Customer will not allow this due to access issue
·
Keep a track on all unresolved incidents / tickets and follow up with different support team until the closer, within defined SLA timelines.
Thanks and Regards
Arunachalam Ponnusamy
Mobile:+0447425848282(InActive)
Six Sigma Black Belt Certified, Master in Advanced Excel,COBIT 5,MOS –Excel Expert
Capacity Management -
Measure what you use, Predict What you will need
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