Fwd: Fw: Fwd: SMART Hiring for Amazon-Catalog Associate
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Alam Venkatesh
Jul 6, 2015, 10:07:32 PM7/6/15
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From: mani maran <jeyama...@yahoo.co.in>
Date: 6 July 2015 at 15:55
Subject: Fw: Fwd: SMART Hiring for Amazon-Catalog Associate
To: Dharma Rajan <reachd...@gmail.com>, "gudiya...@gmail.com" <gudiya...@gmail.com>, PoornimaKaruppasamy <poornim...@gmail.com>, "divya.divy...@gmail.com" <divya.divy...@gmail.com>, Muthu $ara$wathy <muthusar...@gmail.com>, Thangavinothini Pappu <thangavi...@gmail.com>, Krishna Devi <krish...@gmail.com>, Rajan Babu <rbmi...@gmail.com>, "Hannah Merlin S." <hannahin...@gmail.com>, Alam Venkatesh <alamven...@gmail.com>, Stephen Raj <stephe...@gmail.com>, Abhilash Raman <abhilas...@yahoo.com>, Abirami Chidambaram <abiram...@gmail.com>, Bhuvana Kanthimathi <bhuvana....@gmail.com>, "G. Prabakaran" <prabhu...@gmail.com>, Krishna ITNEC <krish...@gmail.com>, Vaish Navi <vaishnavi...@gmail.com>
--
From: mani maran <jeyama...@yahoo.co.in>
Date: 6 July 2015 at 15:55
Subject: Fw: Fwd: SMART Hiring for Amazon-Catalog Associate
To: Dharma Rajan <reachd...@gmail.com>, "gudiya...@gmail.com" <gudiya...@gmail.com>, PoornimaKaruppasamy <poornim...@gmail.com>, "divya.divy...@gmail.com" <divya.divy...@gmail.com>, Muthu $ara$wathy <muthusar...@gmail.com>, Thangavinothini Pappu <thangavi...@gmail.com>, Krishna Devi <krish...@gmail.com>, Rajan Babu <rbmi...@gmail.com>, "Hannah Merlin S." <hannahin...@gmail.com>, Alam Venkatesh <alamven...@gmail.com>, Stephen Raj <stephe...@gmail.com>, Abhilash Raman <abhilas...@yahoo.com>, Abirami Chidambaram <abiram...@gmail.com>, Bhuvana Kanthimathi <bhuvana....@gmail.com>, "G. Prabakaran" <prabhu...@gmail.com>, Krishna ITNEC <krish...@gmail.com>, Vaish Navi <vaishnavi...@gmail.com>
On Monday, 6 July 2015 12:52 PM, Place ment <plac...@nec.edu.in> wrote:
---------- Forwarded message ----------
From: Corporate Relations <corporate...@smartindia.co.in>
Date: Sat, Jul 4, 2015 at 3:52 PM
Subject: SMART Hiring for Amazon-Catalog Associate
To: corporaterelations <corporate...@smartindia.co.in>
Cc: gayathri <gaya...@smartindia.co.in>, dharaneetharan g <dha...@smartindia.co.in>
Thanks & Regards
Team – Corporate Relations
From: Corporate Relations <corporate...@smartindia.co.in>
Date: Sat, Jul 4, 2015 at 3:52 PM
Subject: SMART Hiring for Amazon-Catalog Associate
To: corporaterelations <corporate...@smartindia.co.in>
Cc: gayathri <gaya...@smartindia.co.in>, dharaneetharan g <dha...@smartindia.co.in>
Amazon – Catalog Associate
Dear Mam/Sir,
Greetings from SMART Training Resources!On behalf of Amazon, SMART is organizing a preliminary screening for the role of Catalog Associate – Retail Business Services(RBS) for their Chennai Location. The process will be conducted at the below venue.SMART Training Resources,
No. 1/5, Sivaganga Road,
Nungambakkam,(Off. Sterling Road)
Chennai.Ph : 9840173873Job Profile – Catalog Associate – Retail Business Services(RBS)CTC: 2.2 LAmazon.com operates in a virtual, global eCommerce environment without boundaries, and operates a diverse set of businesses in seven countries, including Retail, third party marketplaces, eCommerce platforms, web services for developers.
The RBS group is an integral part of Amazon online product lifecycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The team’s primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience.The Catalog Associate is the entry-level role in the RBS organization. In this role, the individual works on one or more critical tasks for a particular retail product category. These tasks include (but are not limited to) populating/procuring content for the product catalogs on the Amazon Web Site, interacting/coordinating with vendors/manufacturers, identifying and correcting errors/complaints, maintaining records of work received and work performed. The individual is expected to perform these tasks by using fair judgment in understanding instructions provided by the Process Lead/Manager.
Roles and Responsibilities:
• Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs are met per quality standards
• Understand and correctly use Amazon’s Retail Systems Platform(RSP) to support vendors and buyers in enhancingthe retail selection on Amazon’s online catalog
• Maintain records of day-to-day work by updating trackers to reflect work done
• If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead
• Interacting and coordinating with vendors/buyers to accurately reflect the Amazon catalog for price, product details and other product-related information
Skills and Competencies Required:
• Excellent written and oral communication skills in English
• Strong business communication skills – ability to communicate with internal/external stakeholders clearly and concisely
• MS Excel proficiency – ability to mine voluminous data for specific detail according to instructions provided
• Strong analytical skills – Ability to do high school level arithmetic
• Familiarity with navigating the internet – research techniques on the internet and finding required information quickly
• Ability to dive deep into a problem, perform ‘Root Cause Analysis’ and identify constraints to recommend a solution – on this, we will test the candidate’s ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions
• Ability to deal with ambiguity – use discretion and judgment to take decisions on critical business tasks based on available information
Experience and Qualifications:
• Graduate in any stream.
• 1 – 2 years of experience in data-driven business operations processes – BPOs, Operations processes where associates are required to handle large volume of data as part of their daily tasks and take decisions based on analysis of such data
• Experience working on process improvement processes like Six Sigma, Kaizen etc. is a plus
• Candidate should be flexible to working in shifts (Tuesday to Saturday)
• Should be willing to work in either all of the following shifts:
o 8:00 AM through 5:00 PM
o 12:00 PM through 9:00 PM
o 3:00 PM through 12:00 PM
o 6:00 PM through 3:00 AM currently but there will be a difference of 1 hour due to day light savingSelection Process:
• Aptitude Test
• Essay Writing
• Verbal & Communication Round
• Problem Solving Round
• Analytical Round
The link for the same is
On behalf of Amazon, SMART is organizing a preliminary screening for the role of Catalog Associate – Retail Business Services(RBS) for their Chennai Location.
The process will be conducted at the below venue.
SMART Training Resources,
No. 1/5, Sivaganga Road,
Nungambakkam,(Off. Sterling Road)
Chennai.
No. 1/5, Sivaganga Road,
Nungambakkam,(Off. Sterling Road)
Chennai.
Ph : 9840173873
Job Profile – Catalog Associate – Retail Business Services(RBS)
CTC: 2.2 L
Amazon.com operates in a virtual, global eCommerce environment without boundaries, and operates a diverse set of businesses in seven countries, including Retail, third party marketplaces, eCommerce platforms, web services for developers.
The RBS group is an integral part of Amazon online product lifecycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The team’s primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience.
The RBS group is an integral part of Amazon online product lifecycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The team’s primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience.
The Catalog Associate is the entry-level role in the RBS organization. In this role, the individual works on one or more critical tasks for a particular retail product category. These tasks include (but are not limited to) populating/procuring content for the product catalogs on the Amazon Web Site, interacting/coordinating with vendors/manufacturers, identifying and correcting errors/complaints, maintaining records of work received and work performed. The individual is expected to perform these tasks by using fair judgment in understanding instructions provided by the Process Lead/Manager.
Roles and Responsibilities:
• Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs are met per quality standards
• Understand and correctly use Amazon’s Retail Systems Platform(RSP) to support vendors and buyers in enhancingthe retail selection on Amazon’s online catalog
• Maintain records of day-to-day work by updating trackers to reflect work done
• If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead
• Interacting and coordinating with vendors/buyers to accurately reflect the Amazon catalog for price, product details and other product-related information
Skills and Competencies Required:
• Excellent written and oral communication skills in English
• Strong business communication skills – ability to communicate with internal/external stakeholders clearly and concisely
• MS Excel proficiency – ability to mine voluminous data for specific detail according to instructions provided
• Strong analytical skills – Ability to do high school level arithmetic
• Familiarity with navigating the internet – research techniques on the internet and finding required information quickly
• Ability to dive deep into a problem, perform ‘Root Cause Analysis’ and identify constraints to recommend a solution – on this, we will test the candidate’s ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions
• Ability to deal with ambiguity – use discretion and judgment to take decisions on critical business tasks based on available information
Experience and Qualifications:
• Graduate in any stream.
• 1 – 2 years of experience in data-driven business operations processes – BPOs, Operations processes where associates are required to handle large volume of data as part of their daily tasks and take decisions based on analysis of such data
• Experience working on process improvement processes like Six Sigma, Kaizen etc. is a plus
• Candidate should be flexible to working in shifts (Tuesday to Saturday)
• Should be willing to work in either all of the following shifts:
o 8:00 AM through 5:00 PM
o 12:00 PM through 9:00 PM
o 3:00 PM through 12:00 PM
o 6:00 PM through 3:00 AM currently but there will be a difference of 1 hour due to day light saving
Selection Process:
• Aptitude Test
• Essay Writing
• Verbal & Communication Round
• Problem Solving Round
• Analytical Round
• Aptitude Test
• Essay Writing
• Verbal & Communication Round
• Problem Solving Round
• Analytical Round
The link for the same is
For more job related updates, like us on facebook: https://www.facebook.com/smarttrainingresources
If you meet the above criteria, kindly fill-in the form below and please be available at the below venue on 10th July 2015(Friday) at 9:00 a.m.
Venue:
SMART Training Resources India Private Limited
1/5, Sivaganga Road, Nungambakkam, Chennai – 600034.
Ph: 044-28282829
SMART Training Resources India Private Limited
1/5, Sivaganga Road, Nungambakkam, Chennai – 600034.
Ph: 044-28282829
Contact Person: Ms. Gayathri 9840173873
Thanks & Regards
Team – Corporate Relations
Gayathri J Shankar-9840173873
Dr.K.G.Srinivasagan
Head - Training Counseling & Placement
National Engineering College
(An Autonomous Institution)
Kovilpatti - 628503
South India
Mobile: 94421 42502
LandLine:04632 226955, 222502 ext: 1062
Fax: 04632 232749
www.nec.edu.in
Head - Training Counseling & Placement
National Engineering College
(An Autonomous Institution)
Kovilpatti - 628503
South India
Mobile: 94421 42502
LandLine:04632 226955, 222502 ext: 1062
Fax: 04632 232749
www.nec.edu.in
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