My PayPal balance wasn't enough to cover my Netflix subscription this month so my account got "HOLD". I tried updating my details but it kept saying sorry, try again later... so I cancelled my membership then restarted it again. Then up to the part that I renew payment details... There appears to be a problem with your Paypal account. Please try again... contacted netflix told me it was not going through in PayPal.. any suggestions?
Exactly this happened to me yesterday. I think it's on Netflix side - I've tried swapping PayPal with credit card option, I get the same orange box, different error message. Can't think of anything I haven't tried, so I just try again every two or so hours, no luck.
I am currently running Netflix 0.13.22, it seems to be the latest version. If I remember correctly, I think I used this guide to install netflix: RPi streaming station with Amazon Instant Video and Netflix laclaro
Having same issue. Disabled & removed netflix but not associated data.
download latest script that installed at version 0.13.20 but can only upgrade to 0.13.22. so ended up with same issue. i.e. 0.13.23 not in list of available versions that I can switch between. I see on Github they are at 23. What do I need to do to get netflix update to pull this build?
I am unable to log in. I am using Netflix 14.6 and it was working fine last week, but now I receive the message: Please check your credentials. I have uninstalled Netflix, removed all associated data, reinstalled after using your Prep-script on Putty, and entered my Name and Password as I have done in the past. Still get the same response from the addon. Any other suggestions. BTW, I have exactly the same problem with Netflix on Raspbian, and LibreElec.
I have Netflix included as part of my package and it works fine on my tv. But my mobile is suddenly asking me to login to the netflix app and then says password incorrect (which it's not). I then click the link to be sent an email to reset the password but no email is ever received (and i've checked my spam).
Yes it is only the mobiles we are having a problem with, Netflix on the tv is working fine.. Both phones are samsung s23 ultras . one stopped connecting to the netflix app a couple of weeks ago and the second one was more recently.
No issues with any other applications. When you open the Netflix app it asks you to login (which it never used to) it used to be automatic login. You enter the email address and password and it says "incorrect password" which it's not. I then click the reset password link and it says an email has been sent to the email address but none has ever arrived and i've checked the spam folder as well.
Cache was minimal but cleared it and it still doesn't work. I've also tried connecting via my laptop without success, so it is not the phones that are the problem. It is only working on the tv connected to the hub and i do not have to login to that. I think it is something to do with the password/email address. I've been hearing virgin have been having big email problems recently, are there any outstanding issue with the blueyonder addresses ?
Thanks for the reply and for sharing more, Jerry007.
Sorry to hear this didn't work for you and the problem is present on more devices too.
In regard to the emails issues and your concerns about this we can advise that sending or receiving emails has been restored for all customers, would you be able to try logging from a different browser and see if you can log on to Netflix from there?
Also, can you try using this page here to log to your MV account and make a password change at account settings> account details>change password (*under sign in details) and let us know if this can be then used to access your Netflix account?
Also, is your password and email used to access Netflix same as your VM login details?
Lastly, can I ask if you're able to send and receive emails as normal from your Blueyonder account and is the email same as what we use to contact you?
Do you receive our other communications via email in general to this address?
Cheers,
Hi There - I just set up a AC1900 Wireless MU-MIMO Gigabit Router Archer A9 (which for some reason isnt an option from the model list up there) and it is lovely - my phone, tablet, computer, google home devices are all working great. However, netflix on my TCL smart TV won't work. The TV itself is connected and other channels (such as amazon prime) work. Netflix keeps giving me error codes tvq-st-103 and tvq-st-131, saying it can't connect to the network. I can watch netflix on my other devices. I've tried the obvious things like restarting the network by unplugging everything and then plugging back in one at a time, resetting the netflix login, returning the TV to factory settings... It's gotta be something with the router but I can't figure out what. Anyone here have any smart ideas?
You can try to factory default the router by holding the reset for 15 seconds. When the router is back up connect to the default Wi-Fi and test the connection. By default the router can not block specific traffic, but there might have been something adjusted which defaulting will clear out.
If the issue still happens it would be best to contact Netflix to see if there are any settings to adjust or to try since streaming services work with the router from other companies as other devices.
There could be regional differences affecting your connection. We recommend creating a thread on our global community. community.tp-link.com/en. This community, community.tp-link.com/us is only able to assist customers in the U.S. While issues may seem to be the same issue and in somecases they are its always best to interact with the team best able to handle your particular concerns.
Because i am also a consumer i do get annoyed when companies say this but in this case the first thing to do is reach out to the manufacture of the TV and troubleshoot their device first. This is because since its the only device having issues the troubleshooting would want to begin at the client and not the router. If more devices were having the same issue then it would be one thing but with just one experiancing this issue that is where you would want to start.
Netflix just won't work with the new Orbi. We're getting an error message stating that it looks like we're using an unblocker or VPN...we're not. The guy at Netflix told my wife that, in effect, Netflix doesn't work with Orbi because of the way devices switch between one unit and the other to get the best signal, or something like that. I switched back to our older Netgear router and everything's perfect.
We had the Orbi hard wired into an Arris cable modem from our ISP. All the devices (Sony smart TV, 2 PC laptops, Chromebook, 3iPhones on wifi. Great signal and functionality with everything but Netflix. Took the Orbi off and put our Netgear Nighthawk (R7000) back in and Netflix was immeditely great.
Could also be that the switch to Orbi prompted a DHCP address change from the ISP, and the one the OP got just so happened to previously be assigned to someone who was known to run a relay like Tor. If that's the case, it'll expire on its own...eventually.
I think they're going to have to come up with a better excuse than this. If Orbi had this problem, then all the other distributed/mesh systems out there should also be "incompatable" with Netflix. This is not the case, though. Whether or not you are jumping from satellite to satellite would be completely transparent to Netflix.
As a test, I just started a Netflix stream on my laptop and then started moving around the house. I verifiably saw my laptop jump from one Orbi satellite to another, and Netflix never missed a beat. So, gotta call b.s. on their claim that "Netflix doesn't work with Orbi".
Occasionally on my TV's built in app netflix hiccups - I think this is more a netflix issue. Try signing out of the app and back in. No problems on iPads, chromecasts, and netflix all sorts of different places and locations. Perhaps try a different wifi channel if you're in a congested wifi neighborhood. Try channel 1 or 11.
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy.
When you can kick back and watch a movie, the last thing you want to worry about is Netflix not working. However, there are plenty of reasons why Netflix won't load, with common culprits ranging from Netflix server issues to internet connection problems.
Before discussing any potential causes for the Netflix app not working, whether that's because it doesn't load or crashes randomly, we have to discuss one essential first step you should take: checking whether Netflix has any running issues. If Netflix is down, there's nothing you can do to fix the problem.
Other websites that can help you figure out if others are having Netflix issues in your area include Downdetector and IsItDownRightNow. If everything checks out and there's nothing wrong with Netflix, the technical problem is likely on your end.
It has happened to all of us: one of your favorite apps suddenly starts crashing every time you try to use it. Now you're wondering why Netflix keeps kicking you out. After the initial panic has worn off, you can take a few steps to rectify the problem, but it depends on your device.
Smartphone users should start by force-stopping the Netflix app. If it still doesn't work, try turning your phone off and on again. And if it still doesn't work, you will need to delete the app and reinstall it from the app store. The same methodology applies if you're using a set-top streaming box.
If you're using Netflix on your smart TV, you might be unable to delete the app. Instead, try signing out of Netflix on your Smart TV, clear the cache, and sign in again. Or, if you're using the Netflix app on Windows, try disabling your antivirus software. Many security suites interfere with the service. If you are still getting kicked off of Netflix, keep reading for other troubleshooting processes to try.
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