Weknow that technologies are double-edged swords. Social media platforms such as Twitter have become de facto tools for politicians, journalists and activists, and there is no denying that participation in these spaces has many benefits, for women in particular. A global report by #ShePersisted, an organization that seeks to tackle gendered disinformation and online attacks against women in politics, shows that women involved in politics benefit from an online presence, particularly since traditional media remains biased toward them. Female politicians use these platforms to connect with communities, build an identity, and shape policies and political discourse.
Cyber violence against women has an impact on the personal lives of individuals and therefore on political debate and democracy. While public figures such as Senator Thomas Bernard and Canadian Member of Parliament Lenore Zann are determined to ignore the hate and to battle on, several politicians in Canada and the United Kingdom have already given up on their careers as a result of the toxic environment they have to work in. Canadian Minister Catherine McKenna, no stranger to online hate, has had to have security assigned to her as result. Similarly, a study by the Organization for Security and Co-operation in Europe shows that many journalists have already either quit their jobs as a result of online abuse or resorted to self-censorship. Worse, perhaps, for the future of our democracy is that fear of online abuse may prevent women from seeking jobs in journalism, politics or activism. When there is a lack of diversity in politics and the media, large segments of the population are not represented. The absence of representation has a grave impact on public debate, policy and democracy.
Social media has simply become an additional tool to perpetuate this long-existing culture of the silencing and disempowerment of women. What makes matters worse is that it does so on a grand scale because of the business model, architecture and algorithms of social media. These platforms promote and amplify sensationalism, outrage and inflammatory comments, and have proven completely unable, or unwilling, to control them, despite the clear impact on society.
While many women who speak out in public say they have grown a thick skin, they should not have to do so, since online abuse against women on social media platforms should not exist in the first place. What can be done about this? Since these platforms benefit from user-generated content, we must demand more accountability and transparency from social media companies, particularly as regards policies, enforcement and algorithmic systems. Steps should be taken at the national and international levels. Over the past few months, there seems to be recognition that action must be taken, especially since pandemic has accelerated online hate and disinformation. In Quebec, male politicians, including Premier Franois Legault, are finally now speaking out. Minister of Canadian Heritage Steven Guilbeaut is currently working on regulations to address online hate. Women are also taking matters into their own hands, including through the Feminist Principles of the Internet. The movement, which began in 2015, is trying to create digital spaces available to and safe for women and queer persons.
Some social media creators and supporters have hoped that social media platforms like Facebook and Twitter might produce different enough discussion venues that those with minority views might feel freer to express their opinions, thus broadening public discourse and adding new perspectives to everyday discussion of political issues.
Overall, the findings indicate that in the Snowden case, social media did not provide new forums for those who might otherwise remain silent to express their opinions and debate issues. Further, if people thought their friends and followers in social media disagreed with them, they were less likely to say they would state their views on the Snowden-NSA story online and in other contexts, such as gatherings of friends, neighbors, or co-workers. This suggests a spiral of silence might spill over from online contexts to in-person contexts, though our data cannot definitively demonstrate this causation. It also might mean that the broad awareness social media users have of their networks might make them more hesitant to speak up because they are especially tuned into the opinions of those around them.
Of the 14% of Americans who were not willing to discuss this issue in person, almost none (0.3%) said they were willing to have a conversation about this issue through social media. This challenges the notion that social media spaces might be considered useful venues for people sharing views they would not otherwise express when they are in the physical presence of others.
The results of our analyses show that, even holding other factors such as age constant, social media users are less likely than others to say they would join a discussion about the Snowden-NSA revelations.
In addition to exploring the impact of agreement/disagreement on whether people were willing to discuss the Snowden-NSA revelations, we asked about other factors that might shape whether people would speak out, even if they suspected they held minority views. This survey shows how the social and political climate in which people share opinions depends on several other things:
We asked respondents where they were getting information about the debates swirling around the Snowden revelations, and found that social media was not a common source of news for most Americans. Traditional broadcast news sources were by far the most common sources. In contrast, social media sources like Facebook and Twitter were the least commonly identified sources for news on this issue.
There are limits to what this snapshot can tell us about how social media use is related to the ways Americans discuss important political issues. This study focuses on one specific public affairs issue that was of interest to most Americans: the Snowden-NSA revelations. It is not an exhaustive review of all public policy issues and the way they are discussed in social media.
Additional information leaked by Snowden after our study was completed suggests that Western intelligence agencies monitored and manipulated the content of online discussions and the NSA recorded the content of foreign phone calls. In reaction to these additional revelations, people may have adjusted their use of social media and their willingness to discuss a range of topics, including public issues such as government surveillance. However, given the limited extent of the information leaked by Snowden at the time the survey was fielded, it seems unlikely that the average American had extensively altered their willingness to discuss political issues. Future research may provide insight into whether Americans have become more or less willing to discuss specific issues on-and offline as a result of government surveillance programs. While this study focused on the Snowden-NSA revelations, we suspect that Americans use social media in similar ways to discuss and get news about other political issues.
Keith N. Hampton, Associate Professor, Rutgers UniversityLee Rainie, Director, Internet ProjectWeixu Lu, PhD student, Rutgers UniversityMaria Dwyer, PhD student, Rutgers UniversityInyoung Shin, PhD student, Rutgers UniversityKristen Purcell, Associate Director for Research, Internet Project
This report contains findings from a nationally representative survey of 1,801 American adults (ages 18+) conducted by the Pew Research Center and fielded August 7-September 16, 2013 by Princeton Research Associates International. It was conducted in English and Spanish on landline (N=901) and cell phones (N=900). The margin of error for the full sample is plus or minus 2.6 percentage points. Some 1,076 respondents are users of social networking sites and the margin of error for that subgroup is plus or minus 3.3 percentage points.
A global survey of women journalists conducted by ICFJ for Unesco in 2020 found that one in five respondents had experienced offline abuse, harassment and attacks that they connected with online violence.
Julie Posetti is Global Director of Research at ICFJ and Professor of Journalism at City, University of London. Julie Reid is a Professor of Communication Science at the University of South Africa.
A Russian court last week sentenced Evan Gershkovich of The Wall Street Journal to 16 years in a penal colony, following a sham trial on false charges of espionage. Then news emerged this week that another journalist, Alsu Kurmasheva of Radio Free Europe/Radio Liberty, was sentenced the same day to more than six years in prison.
The silencing and censoring impact of violence and abuse against women on Twitter can have far-reaching and harmful repercussions on how younger women, women from marginalized communities, and future generations fully exercise their right to participate in public life and freely express themselves online.
The rights to freedom of expression and to non-discrimination are guaranteed under major international human rights instruments including the Universal Declaration of Human Rights and the International Covenant on Civil and Political Rights.
Additionally, in a joint-statement, the United Nations experts on Freedom of Expression and Violence against Women, respectively, commented on the negative impact of online abuse on the right to freedom of expression online for women. Special Rapporteur on Freedom of Expression, David Kaye states,
The specific ways in which women modified their online interactions after experiencing abuse or harassment varied from women increasing privacy and security settings to women making changes to the content they post.
For many women, using Twitter is not easy; it means adapting their online behaviour and presence, self-censoring the content they post and limiting interactions on the platform out of fear of violence and abuse.
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