My S2 froze, I took out the battery and restarted it but it kept freezing on the pin screen. I have tried both soft and hard resets but still cannot get the phone to work. When performing the hard reset, I am able to reset it, but on rebooting it freezes on the 'installing applications' screen.
Press and hold the Power key to boot up your Samsung GT-I9100 Galaxy S II.After the start-up animation begins to display, press and hold the Volume down key.When the lock screen is displayed Safe mode is displayed in the lower-left corner of the screen. To boot your Samsung GT-I9100 Galaxy S II in normal mode again restart your device.
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Hi,
Please scroll through your devices settings to look for the factory reset or hard reset option. Please be aware that this option will clear the data from your phone, so you might want to back the data up prior to the reset if you haven't done this already. Otherwise, you would need to visit cell phone provider store to assist in this if you don't have the manual.
Thank you.