I have CCleaner pro on my pc. I have the active license code on the pc , it says it can cover 3 devices. I am trying to install CCleaner pro on my 2 android devices and my android is looking for a code or a restore from google play. How do I get a code when all I have is the license number?
I had CCleaner Pro on my old phone, but it did not transfer, so now I need to cover 4 devices. I have a pc, laptop and two phones, so obviously I need more coverage. How do I upgrade my subscription from Pro to Premium? It does not expire until 2/2025.
Did you originally purchease CCleaner Android on the old phone from Google Store of as part of a CCleaner multi-device licence?
Using it on another Android device is different depending on how you originally purchased it.
If you purchased through google that is linked to your Google account on any device that you sign into google with.
See this for more info: -ccleaner-pro-for-android/#comment-344052
As for updating early to Premium then as there are still 9 months left on your existing licence you are best contacting Support about your options.
They can usually add the remaining time to a new purchase so you don't lose out, you'll also get your remaining time as Premium rather than Pro Plus then go into the normal Premium period. (ie. If you buy 1 year Premiun they will 'merge' them to give you 1 year and 9 months of Premium).
They may have other options to offer you.
There has been quite a bit of press coverage today about our announcement that the Piriform CCleaner product was illegally modified during the build process to include a backdoor component. Our first priority is our commitment to the safety and security of our millions of users, and supporting our new partner Piriform as they manage this situation. We understand that given the late disclosure of the massive Equifax data breach 10 days ago, consumers and media are very sensitive, as they should be. As such, as soon as we became aware of this issue, we engaged and solved it. Within approximately 72 hours of discovery, the issue was resolved by Avast with no known harm to our Piriform customers. The purpose of this article is to clarify what actually happened, correct some misleading information that is currently circulating, recap what actions Avast took, and outline next steps.
Shortly after the original announcement, a series of press stories were released but many of the details about what happened and the impact on users were surmised. We would like to take this opportunity to correct as much as we can in this article.
Many of the articles implied that 2 billion users were affected with an additional 5 million every week. This comes from the fact that since CCleaner started, it has been downloaded 2 billion times with 5 million a week being currently downloaded, as presented on their website. However, this is several orders of magnitude different from the actual affected users. As only two smaller distribution products (the 32 bit and cloud versions, Windows only) were compromised, the actual number of users affected by this incident was 2.27M. And due to the proactive approach to update as many users as possible, we are now down to 730,000 users still using the affected version (5.33.6162). These users should upgrade even though they are not at risk as the malware has been disabled on the server side.
Avast first learned about the possible malware on September 12, 8:35 AM PT from a company called Morphisec which notified us about their initial findings. We believe that Morphisec also notified Cisco. We thank Morphisec and we owe a special debt to their clever people who identified the threat and allowed us to go about the business of mitigating it. Following the receipt of this notification, we launched an investigation immediately, and by the time the Cisco message was received (September 14, 7:25AM PT), we had already thoroughly analyzed the threat, assessed its risk level and in parallel worked with law enforcement in the US to properly investigate the root cause of the issue.
Following that, the offending CnC server was taken down on September 15, 9:50 AM PT, following Avast collaboration with law enforcement. During that time, the Cisco Talos team, who has been working on this issue in parallel, registered the secondary DGA domains before we had the chance to. With these two actions, the server was taken down and the threat was effectively eliminated as the attacker lost the ability to deliver the payload.
Some media reports suggest that the affected systems needed to be restored to a pre-August 15th state or reinstalled/rebuilt. We do not believe this is necessary. About 30% of CCleaner users also run Avast security software, which enables us to analyze behavioral, traffic and file/registry data from those machines. Based on the analysis of this data, we believe that the second stage payload never activated, i.e. the only malicious code present on customer machines was the one embedded in the ccleaner.exe binary. Therefore, we consider restoring the affected machines to the pre-August 15 state unnecessary. By similar logic, security companies are not usually advising customers to reformat their machines after a remote code execution vulnerability is identified on their computer.
Customers are advised to update to the latest version of CCleaner, which will remove the backdoor code from their systems. As of now, CCleaner 5.33 users are receiving a notification advising them to perform the update.
We plan to be issuing more updates on this as we go. We have made it our highest priority to properly investigate this unfortunate incident and to take all possible measures to ensure that it never happens again.
CCleaner, once a tidy app with no history of issues, has had several major problems in less than a year. This is unfortunately not surprising after Avast purchased CCleaner developer Piriform in July 2017. In our opinion, it isn't time to trust CCleaner.
The latest CCleaner controversy comes from ignoring user preferences about checking for updates. A user on Piriform's forums noticed that CCleaner had automatically updated on his system without his permission. As it turned out, that's exactly what happened.
It's a bit ironic to claim that going into a user's system without their permission and making changes is a move based on privacy and transparency. This is especially the case when that latest version of CCleaner has data collection options enabled by default (see the section below).
CCleaner's biggest recent controversy came in version 5.45. This included a feature called "Active Monitoring," a fairly standard feature that collects anonymized information about your system. You could disable it to turn the feature off---or could you?
As it turns out, if you disabled Active Monitoring in CCleaner, the software automatically re-enabled it after you rebooted or reopened CCleaner. This is extremely suspicious behavior. Though Piriform has backpedaled on it by pulling version 5.45 from the main download page for a time, upset users fled in droves.
Additionally, that version of CCleaner was much harder to quit. When you clicked the X to close the software, it instead minimized to your System Tray. If you right-clicked its icon, there was no option to exit CCleaner. This means you had to close it using the Task Manager, which novice users might not know how to do.
Prior to this, Piriform discovered that CCleaner was hacked and distributed malware. The 32-bit version was infected with a Trojan that collected information about systems it was installed on. It also had the capability to run code on affected systems.
Since its acquisition by Avast, CCleaner also shows pop-ups harassing you to upgrade to the paid version (which has an automatic cleaning feature). And installing CCleaner sometimes shows an offer to install Avast, which you must uncheck to avoid.
The first step is removing CCleaner from your computer. Doing so is easy. Head to Settings > Apps > Apps & features. Scroll through the list or use the search box to look for CCleaner. Click its name, then choose Uninstall.
The longtime Disk Cleanup tool makes cleaning junk files off your system easy. Launch it by typing its name in the Start Menu, then choose the disk you want to scan. Check the boxes for various types of files to clean, and you're all set.
Aside from clearing unnecessary files, CCleaner also cleans the cache of your browser and other programs. However, you can clear your browser history, cache, and other information right inside it. Plus, incognito or private modes allow you to browse without saving any information in the first place.
Clearing cache to save space isn't a long-term solution because your browser will recreate it when needed. The cache helps your browser run more efficiently, so you normally don't need to clear it unless you run into an issue.
CCleaner's Tools section includes several functions that duplicate built-in Windows options. To uninstall software, visit the same page you did above to remove CCleaner at Settings > Apps > Apps & features.
Managing startup programs is easy with the Task Manager. Press the Ctrl + Shift + Esc shortcut, or right-click the Taskbar and choose Task Manager, to open it. Switch to the Startup tab and you'll see everything that runs when you log in. Right-click an option and hit Disable to remove it from startup.
Lastly, don't worry about losing the Registry cleaner. Registry cleaners are useless, as even removing thousands of invalid entries won't have the smallest effect on performance. There's a better chance you'll break something by cleaning the Registry than fixing it, so leave them alone.
The above Windows tools and apps should take care of everything you used CCleaner for. But in case you just can't live without a dedicated cleaning app, we recommend alternatives like atomiccleaner or BleachBit.
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