Feed not updating

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A Mag

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May 21, 2013, 5:56:50 AM5/21/13
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Our feed stopped updating on Monday. When I tried to re-sync, it said:

There is an issue that must be addressed with your source feed for the feed "Aeon Magazine Essays"

The 'original feed' is the same as it was before: www.aeonmagazine.com/feed - I checked it out and the xml has been updating, with our Monday and Tuesday posts on there. But for some reason this hasn't made it across to our feedburner feed, which hasn't updated since Friday: http://feeds.feedburner.com/AeonMagazineEssays

Any tips/pointers?

Nabeelah

Beth Neibert

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May 22, 2013, 12:21:49 PM5/22/13
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I'm experiencing the same problem. Feedburner stopped updating and distributing my blog feed and now I get this error message:
"An error occurred connecting to the URL: unknown error" after syncing it.

Would love an answer to this problem as I've looked everywhere. Thank you!

Andrew Wilder

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May 22, 2013, 4:52:35 PM5/22/13
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I'm seeing the same problem today as well.

I see that aeonmagazine.com is hosted by Mediatemple -- as my site is too.  Beth, who is your web host?

A Mag

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May 23, 2013, 9:22:14 AM5/23/13
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Quite hoping Google presents us with a fix before the weekend, or it'll be an annoying migration to another feed for us.

sunipeyk sunipeyk

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May 23, 2013, 12:52:43 PM5/23/13
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Same issue for my blog too, all my blog's feed valid and functional, but feedburner cant get it. http://www.sunipeyk.com/  http://www.sunipeyk.com/rss http://www.sunipeyk.com/feed, http://www.sunipeyk.com/atom, http://www.sunipeyk.com/rss2  all valid and working but  http://feeds.feedburner.com/Sunipeyk doesnt work for a week . Their group closed, http://groups.google.com/group/feedburner/web/known-issues-workarounds

Dave Powell

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May 24, 2013, 1:43:11 AM5/24/13
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I am hitting the exact same issue with the exact same error.    I really hope I can get someone from Google to help with this.
Screen Shot 2013-05-21 at 12.44.56 PM.png

Dave Powell

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May 24, 2013, 4:10:38 AM5/24/13
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My site is at Media Temple as well... 

A Mag

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May 24, 2013, 9:05:09 AM5/24/13
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Ours is working again! Presumably someone from Google heard our cries.

Andrew Wilder

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May 24, 2013, 11:02:49 AM5/24/13
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Mediatemple responded to my support request, saying that there was indeed an IP address from Feedburner that they were inadvertently blocking.

However, I'm still unable to burn my original/source feed.

Is it resolved for other MT customers now, too?


On Tuesday, May 21, 2013 2:56:50 AM UTC-7, A Mag wrote:

Lorenzo Pascucci

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May 24, 2013, 11:14:52 AM5/24/13
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my feed stopped working on monday too, it seem to update itself on feedburner, but it is not sending email to subscribers, also, when I try "edit feed details" and click on save, i get "timeout while fetching the feed", but the feed is superfast, i am not blocking feedurner, log files has no errors etc....... and, when i try to resync i get feed is larger than 512k, and my feed is NOT larger than this... it is about 150k and i just ckeched it... please look:

my feed url: http://www.vendaimoveisflorianopolis.com.br/imoveis?format=feed&type=rss

feedburner URL: http://feeds.feedburner.com/VendaImoveisFlorianopolis

Help please!

Dave Powell

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May 24, 2013, 6:02:56 PM5/24/13
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I got Media Temple to resolve it for me... 

"Upon looking at the issue we have found that the IP address that feedburner was using got blocked by our firewall. This happened when the IP address feedburner was using changed and we were receiving multiple requests originating from the new IP."

I did network my way to someone at Feedbuner and they said "In particular, check if there is a block for the 173.194.99.* subnet"

Good luck!

Message has been deleted

Eric Mohl

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May 24, 2013, 9:08:48 PM5/24/13
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I'm having the same problem and have been trying to figure this out AND I'm on mediatemple as well. At least now I know what's going on. Time to email mt support.
Thanks

Eric Mohl

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May 25, 2013, 11:40:44 AM5/25/13
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mt says that the IP is now unblocked just as they said to Andrew, yet I am still receiving the same error

Lorenzo Pascucci

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May 26, 2013, 4:21:22 PM5/26/13
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i discovered a WEIRD thing, maybe this can help other, i had some ips blocked in htaccess with "xxx" like 111.111.xxx.xxx, i had to remove all those entries, even if it was not feedburner ips, after this and after removing comment lines like this:

Deny from 111.111.111.111 #my comments

I had to remove all the #anything from my htaccess, after this, feed was working again, WEIRD......

Lars Vraa

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May 29, 2013, 7:05:52 AM5/29/13
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Thanls for the tip regarding htaccess. I have been pulling my hair out for some days now.... However I found a lot of denys in my htaccess and after some time I traced the problem to this IP. 

deny from 212.20.215.11

Hope this helps!
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