All Newsletters Bouncing?

[Shannon Shaffer]

I recently set up part of my feed and after a few days they are all
bouncing. I wanted to move all of my subscribers from Feedburner,
but need to figure out why they are bouncing. They are all good
addresses that have been subscribers for awhile.

Thanks.

[Brian Armstrong]

Hi Shannon,

Usually when you export from FeedBurner it shows some subscribers as
'active' and some as 'pending verification'. Did you only try to
import the active ones? This will help.

If this still doesn't fix it, it's possible that FeedBurner is
including bounced emails under 'active' and if you have too many this
may be a problem.
Let us know how it goes!
Brian

[Shannon Shaffer]

I imported only the actives...  My reason for moving is because feedburner was not delivering any AOL , could this be related.

Shannon Shaffer

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[Brian D. Armstrong]

Hi Shannon,

I don't think the AOL delivery is related - but it will cause an import to fail on our site if there are too many bounces (say more than 10%).  Unfortunately, we don't have a work around for this yet to filter out bouncing emails from FeedBurner, but most sites make it through with a minimal number of bounces.  If anyone else has suggestions on this I'd be curious to hear it.  Otherwise you can still switch to FeedmailPro and keep FeedBurner running your old subscriptions while sending new ones from FeedmailPro.  This is a viable strategy to transition over.

Thank you,
Brian Armstrong

[Shannon Shaffer]

Brian,

Thanks, but that doesn't solve my issue.

Feedburner is unreliable, I have about 9500 subs and my objective is that they receive the newsletter and want to move all my subs.

 I just found it odd because the import worked fine and then one day ALL of them said bounced when the mail went out.  The original bounce rate was under 1%.  Then all the sudden it said all of them bounced. 

Thanks for your assistance.

Shannon Shaffer

[Brian Armstrong]

Hi Shannon,

Just wanted to follow up on one more point. Most likely the reason
you saw them show as bounced is that only the bounced ones were left.
The clarify, here are the steps which probably happened:

1. You did an import of 9,500 subscribers
2. As it went through the import process it marked some of these
(maybe a couple hundred or more) as bounced if they bounced
3. At some point you reached the threshold of what we allow for
bounces and the feed was deleted
4. However we make sure to keep all bounced subscribers in our
database (so that if you try another import we don't send to them
again)

So most likely it's not that they all switched to bounced - instead
only the bounced ones were left and the others removed because the
import failed.

I realize this probably doesn't help or improve your situation at all,
but just wanted to clarify. It is an active problem we are looking
into (how to clean up bounces from a large export if a large
percentage of them will bounce), but as of yet we haven't found a good
solution which doesn't pose a threat to our mail server reputation.
Apologies for the trouble and sorry I couldn't be more help!
Brian

On Jun 8, 6:34 pm, Shannon Shaffer <shannonshaf...@gmail.com> wrote:
> Brian,
>
> Thanks, but that doesn't solve my issue.
>
> Feedburner is unreliable, I have about 9500 subs and my objective is that
> they receive the newsletter and want to move all my subs.
>  I just found it odd because the import worked fine and then one day ALL of
> them said bounced when the mail went out.  The original bounce rate was
> under 1%.  Then all the sudden it said all of them bounced.
>
> Thanks for your assistance.
>
> Shannon Shaffer
>

> On Tue, Jun 8, 2010 at 9:28 PM, Brian D. Armstrong <barmstr...@gmail.com>wrote:
>
>
>
> > Hi Shannon,
>
> > I don't think the AOL delivery is related - but it will cause an import to
> > fail on our site if there are too many bounces (say more than 10%).
> >  Unfortunately, we don't have a work around for this yet to filter out
> > bouncing emails from FeedBurner, but most sites make it through with a
> > minimal number of bounces.  If anyone else has suggestions on this I'd be
> > curious to hear it.  Otherwise you can still switch to FeedmailPro and keep
> > FeedBurner running your old subscriptions while sending new ones from
> > FeedmailPro.  This is a viable strategy to transition over.
>
> > Thank you,
> > Brian Armstrong
>

> > On Tue, Jun 8, 2010 at 1:07 PM, Shannon Shaffer <shannonshaf...@gmail.com>wrote:
>
> >> I imported only the actives...  My reason for moving is because feedburner
> >> was not delivering any AOL , could this be related.
>
> >> Shannon Shaffer
>

> >> On Tue, Jun 8, 2010 at 3:01 PM, Brian Armstrong <barmstr...@gmail.com>wrote:
>
> >>> Hi Shannon,
>
> >>> Usually when you export from FeedBurner it shows some subscribers as
> >>> 'active' and some as 'pending verification'.  Did you only try to
> >>> import the active ones?  This will help.
>
> >>> If this still doesn't fix it, it's possible that FeedBurner is
> >>> including bounced emails under 'active' and if you have too many this
> >>> may be a problem.
> >>> Let us know how it goes!
> >>> Brian
>
> >>> On Jun 8, 4:34 am, Shannon Shaffer <shannonshaf...@gmail.com> wrote:
> >>> > I recently set up part of my feed and after a few days they are all
> >>> > bouncing.   I wanted to move all of my subscribers from Feedburner,
> >>> > but need to figure out why they are bouncing. They are all good
> >>> > addresses that have been subscribers for awhile.
>
> >>> > Thanks.
>
> >>> --
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> >>> "FeedmailPro.com" group.
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> >>> .

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> >>>http://groups.google.com/group/feedmailpro?hl=en.
>
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