Feedburner stats showing 0 subscribers for the past 3 days (I have thousands normally).

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Lori L

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Mar 12, 2017, 6:06:29 AM3/12/17
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Hi!

I just logged into Feedburner to check something and noticed that for the past three days (since March 9) my feedburner stats show zero subscribers and zero reach. The feed seems fine from what I can tell, and is updating properly. Any ideas what is going on? I can post a link to my feed if necessary.

Thanks in advance,
Lori

Scott Allsop

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Mar 12, 2017, 3:00:45 PM3/12/17
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Same problem here, for the same timeframe. I have four different feeds with Feedburner and they all show zero subscribers and zero reach. Strangely reassuring that I'm not the only one.

jo...@thedcdudes.com

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Mar 12, 2017, 5:10:48 PM3/12/17
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Same issue here - glad to know it wasn't just me. Unfortunately I have no clue what the issue is then, it seems to be internal with Feedburner

Bằng Nguyễn

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Mar 13, 2017, 3:56:12 AM3/13/17
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Same here. I have no new subcribers since 8th March. Have no idea why this happend and how to solve it!

Lori L

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Mar 13, 2017, 5:23:11 AM3/13/17
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Well, it's good to know I'm not the only one -- I thought something horrible might have happened to my feed, but it sounds like it's just an error with the Feedburner stats. Thanks for the feedback!

Traci Slatton

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Mar 13, 2017, 6:24:19 AM3/13/17
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I'm also having the same problem. Zero subscribers and zero reach since March 9.

Bata Casaccia

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Mar 13, 2017, 7:25:23 AM3/13/17
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Same problem here. Moreover yesterday I published a post and it was not shared through Feedburner, that's why I've entered to understand what is happening...

Aaron Spearin

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Mar 13, 2017, 8:08:15 AM3/13/17
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Same here. It's been a good run for a while, but I've had to deal with this too many times. Stats is the only reason I use the service, and they're unreliable. Every time there is a lag in subscriber daily updates, you can bet the numbers will be off (often zero). Sometimes they correct the stats. This may be the last straw for me. Thinking I'll go with the paid services. Too many feedburner quirks and no real support.

D.J. H

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Mar 13, 2017, 8:29:34 AM3/13/17
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Just checking in to report the same.  Hadn't checked it over the weekend and flipped out when it said zero subscribers, wondering if my show published last night.  It did, thankfully.

Emily Baker

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Mar 13, 2017, 8:35:16 AM3/13/17
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Same problem - has anyone had any luck getting through to someone about this?

Justin Marra

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Mar 13, 2017, 10:33:25 AM3/13/17
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Thank goodness I'm not the only one... So did google essentially just kill feedburner? I've been doing research over the last few days and the common wisdom seems to be to leave for another service... what are some alternatives? There doesn't seem to be one that is a easy as feedburner out there and they're all basically paid services... Looking at using soundcloud as a hosting site and podtrack to maintain analytics, but that could get very pricey... 

Any thoughts or advice would be appreciated.

Patrice

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Mar 13, 2017, 12:35:15 PM3/13/17
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That kind of issues is not entirely new. It has happened in the past and it has always been fixed. Let's hope someone is on it this time too!

Marie G-G

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Mar 13, 2017, 12:56:48 PM3/13/17
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Yes, me too--so glad to hear I'm not alone!

Justin Marra

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Mar 13, 2017, 3:07:58 PM3/13/17
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has anyone heard anything from google/feedburner? Any idea how long this could last? 

Jim Cronin

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Mar 13, 2017, 4:07:22 PM3/13/17
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I too am showing 0 instead of ~2000 subscribers. 
Joining group to see if there is any update posted.

Cal Traveler

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Mar 13, 2017, 5:14:10 PM3/13/17
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 I have the same problem. When this happened before (about a year ago) someone from the support forum contacted google.

Stephen Spitalny

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Mar 13, 2017, 5:25:57 PM3/13/17
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I also have this same problem. March 8 -subscribers, March 9 and currently - 0 subscribers.

Chris Chan

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Mar 13, 2017, 9:48:39 PM3/13/17
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Same issue. Some others don't seem to be having the issue though so I guess we're the unlucky ones.

Deep Red Radio

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Mar 14, 2017, 6:42:01 AM3/14/17
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Same problem here. Since March 9, i see no stats.

Aaron Spearin

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Mar 14, 2017, 8:52:27 AM3/14/17
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Word on the street is SoundCloud is going belly-up. I'm thinking lybsin for my move, but in all honesty, I don't need a host. I just want stats.

Sifu Caleb Hood

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Mar 14, 2017, 11:14:31 AM3/14/17
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Same issue.Since March 9th.

Kevin Owocki

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Mar 14, 2017, 12:53:06 PM3/14/17
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Same issue here.  http://bits.owocki.com/14030G04201N/Image%202017-03-14%20at%2010.52.31%20AM.png

Is there any way to escalate this issue to feedburner support?

Friki Podcast

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Mar 14, 2017, 2:31:15 PM3/14/17
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This issues happens once in a while, and usually they fix it fast, a day or two, so this has been longer than expected, lets hope they fix it fast

Andrew Wiseman

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Mar 14, 2017, 5:51:13 PM3/14/17
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Here for the same issue.

Emily Baker

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Mar 15, 2017, 5:29:46 AM3/15/17
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Up and running again for me

Justin Marra

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Mar 15, 2017, 9:52:44 AM3/15/17
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Everything's back up and running except for my map overlay. I can live with that, but in the longterm what are some alternatives to feedburner. I'm on ep 9 and this is inconvenient on ep 90 it would be catastrophic. 

Lori L

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Mar 15, 2017, 11:24:05 AM3/15/17
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Looks like they fixed whatever it was; my stats are back too. I don't actually use Feedburner for anything but burning my feed, and am definitely ready to look for something else. The think that keeps me with Feedburner is that I'm afraid of doing something wrong and losing my subscribers. My media files are hosted at libsyn, so I'll probably look into what's involved in moving the feed over there.

Hope the stats are up and running for everyone else here :-)

Deep Red Radio

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Mar 17, 2017, 3:01:33 AM3/17/17
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They fixed that problem for few days. and now? today the 17th march is it and i miss the last two days (15-16th March)? Will look for an alternative to feedburner!

Deep Red Radio

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Mar 20, 2017, 4:12:50 AM3/20/17
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Zero Subscribers in the last three Days. Thanks for nothing, Google!

Justin Marra

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Mar 20, 2017, 8:57:29 AM3/20/17
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And...feed burner is down...again... Can anyone speak to alternatives i.e. feedpress, blurbrry, podtrac? It is impossible to grow my podcast without reliable analytics and it's clear google does not care. 


Cal Traveler

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Mar 20, 2017, 3:17:40 PM3/20/17
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Yep, down again. I like the product (easy to use) and the price (free). Feedburner has provided more reliable email delivery than Mailchimp in my 3 years of testing on a daily basis. Mailchimp email didn't go out at all one day but Feedburner on the same day did.

Kevin Owocki

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Mar 22, 2017, 6:17:20 AM3/22/17
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Adding one more data point:  My feedburner stats are down to zero again too.

Rad Podcast

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Mar 22, 2017, 10:45:48 AM3/22/17
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Same for our podcast Radiology. Shows zero downloads starting on March 19. Also zero on March 20 and 21

Jason Varga

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Mar 22, 2017, 1:19:47 PM3/22/17
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Mine has been down since the weekend. I know the RSS feed works though because it published to iTunes and Google Play, but not TuneIn. 

Frank Brinkley

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Mar 23, 2017, 6:56:09 AM3/23/17
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Just to add my own voice to the choir: we had this issue around March 9th, where Feedburner stats flatlined for ~3 days, but came back (with the missing data intact), and I've noticed it's kicked off again, from about the 19th. So clearly it's not been fixed yet... but certainly on some corners of the internet it's suggested that Feedburner isn't a priority, anyway. I've not found a good alternative yet, but I wanted to add that last time it happened, it did get fixed, with no loss of data...

Umut Can Çimen

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Mar 23, 2017, 8:13:58 AM3/23/17
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Hey Guys,
I have a travel blog which is online for 2 years. I know that I have hundreds of followers but it shows 0 and I can not get any information from anywhere. Come on, somebody has to do something with this? Is there someone here from feedburner to help?

Merideth Mueller

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Mar 23, 2017, 9:50:04 AM3/23/17
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I'm having this same issue since March 16. Zero subscribers and zero reach...any way to raise this issue to the developers?

Rad Podcast

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Mar 24, 2017, 12:10:56 PM3/24/17
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Hi, just noting that I'm seeing results again for total downloads; the last 2 days show numbers, but we're still without march 19-21.

Sifu Caleb Hood

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Mar 24, 2017, 2:43:32 PM3/24/17
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Update to my previous entry. My issues have reappeared as did everyone else's. I just noticed Google's Search Console has been performing infrastructure updates. Graphical data seems to be missing around the same dates as Feedburner drops. Possible that the issues are connected, or just coincidence?

Rad Podcast

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Mar 27, 2017, 2:31:50 PM3/27/17
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Update for Monday 3/27---My missing stats are now appearing (radiology podcast)

ishan lalwani

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Jul 13, 2020, 4:11:30 AM7/13/20
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Hi from the past 5 days I'm facing this problem. Feedburner is saying 0 subscribers & 0 reaches. I'm not sure how can I fix this. Please help cricketfrantic.com is my site.

Boca Raton Community Church

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Jul 14, 2020, 6:44:02 PM7/14/20
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Same here. My Feedburner stats has shown zero subscribers, zero views, zero downloads every day beginning July 9. It's nice to know I'm not the only one.
Screen Shot 2020-07-14 at 6.28.21 PM.jpg
Screen Shot 2020-07-14 at 6.30.26 PM.jpg
Screen Shot 2020-07-14 at 6.30.36 PM.jpg

ishan lalwani

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Jul 15, 2020, 12:12:30 PM7/15/20
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Good news, now it has been fixed by FeedBurner. You can check. For my blog, www.cricketfrantic.com Feedburner is working alright now. Hopefully, it will work for you as well. Might be the issue was related to FeedBurner tools & servers.
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