Forced to change feed source, are my email subscribers lost? How can I recover them?

[Todd Novak]

So I wanted to export a CSV file with my email subscribers. I found a website that explained how to do it and sent me to http://feedburner.google.com/ to do it. But when I went there it gave me a page that looked like this:

So I hit next and followed the directions it gave me because that was basically all I could do to access the page. Now that same link will take me to a page that looks like this:

So it's telling me I have no subscribers. Even when I go to publicize / manage email subscribers it shows that I have no subscribers. Is that information lost? Is it really that easy to completely lose all that information? Any help would be greatly appreciated!

[Matti nescio]

You are clearly not logged in with the correct account. 

[Todd Novak]

No, I am fairly certain we are. We started using Feedburner about 14 or 15 year ago now with our blogger page. The only purpose of this page is to send out an email newsletter. At some point after Google bought out Feedburner we were told that there was no longer support for it but it was still there. So we left it alone until now.  Like I said, when I first went there it showed the information in the first image above. After following the instructions it gave me it no longer gave me access to that and now I see the second image.

Is there are a number for support for this? It sounds like there isn't but this is a really large list and I really need to collect the CSV file.

[Todd Novak]

If you are right, then how to I find the correct Feedburner login. Obviously this is directed at our page. But if the older one is still there as well I need to figure out how to log on to it. I accessed this through my Google Account. Any email documentation from a decade and a half ago is long gone.

[Matti nescio]

At some point after Google bought out Feedburner we were told that there was no longer support for it but it was still there. So we left it alone until now.

So did you actually ever go through with the process of transitioning the Feedburner account into a Google account ? 

https://web.archive.org/web/20091230031450/http://adsenseforfeeds.blogspot.com/2009/02/more-details-on-moving-to-google.html 

https://feedburnerstatus.blogspot.com/2020/01/old-feedburner-account-system.html

[kosit la-orngsri]

ในเมือลองแล้วไม่สําเร็จผมก็แก้ไขไม่ได้

[kosit la-orngsri]

ในเมื่อทางgoogleไม่สนับสนุนผมก็จนปัญญา

[Todd Novak]

Matt, I  guess not. I guess I assumed we did since the blogger page transferred but I'm guessing now that that's not the case. Is this still something I can do? If so how do I go about doing it?