Sudden drop in subscribers

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Cynthia Ware - The Digital Sanctuary

Oct 20, 2008, 9:08:13 AM10/20/08
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Lost 300 subscribers overnight? Help!


Cynthia Ware

Franklin Tse [Community Expert]

Oct 21, 2008, 11:26:10 AM10/21/08
to FeedBurner Help Group - General Services
Hi Cynthia,

It seems that your Oct 20 feed stats has returned to normal... and I
did notice the drop on Oct 19... While the data may not be recovered,
I will forward your case to the FeedBurner Team for investigation.

Matt S.

Oct 23, 2008, 10:48:55 AM10/23/08
to FeedBurner Help Group - General Services
Sorry about that; there has been some recent trouble between
FeedBurner and Google Feedfetcher that's been ironed out (but we
continue to work with the team on a better long-term solution to
minimize these sorts of reporting gaps). Nothing to adjust on your
end, and don't forget — even if reporting fluctuates for a day or two,
in all likelihood you haven't "lost" any subscribers; it's a matter of
various systems communicating with each other on a regular basis, and
occasionally, when this communication is interrupted, these sorts of
drops can appear.
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