Hi Kate,
I'm a GR2 student in Lex's lab. For newly assembled FEDs, we usually do an overnight "burn-in" period to ensure that the motor is running smoothly and we found that also helps with minimizing jamming. Other things to troubleshoot:
- Check the torque on the set screw securing the hopper disk to minimize play. Disassemble the hopper disk and clean pellet dust from under the disk.
- Add pellets slightly below the recommended fill line, this can help with smoother operation of the hopper and prevent pellets from accumulating at the bottom of the disk, where there is a gap.
Let us know if you have any other issues!
Justin