klink no longer working

14 views
Skip to first unread message

Michael Ramirez

unread,
May 28, 2011, 10:23:37 AM5/28/11
to Klink
Hello-

I have the paid version of klink installed and have been using it just
fine for the past 3 weeks or so. Then tonight, when I went to hook up,
I received an error. The first error window says- TapCreate(): no TAP
adapter found. Then I hit ok, and the next window says- Device
connection error:14 I hit ok and nothing happens. I don't understand,
as it was working just fine. I'm running Windows Vista 32. My phone is
a HTC evo 4g. I've had Windows update turned off since I've had the
computer. I usually connect the phone. Keep it at charge only. Start
klink on phone. Open klink on computer. Then start it. Then it usually
connects. Now I just get the error windows, eventhough when I open
klink on the computer it does detect my device. What is going on? Any
help would b greatly appreciated. Thank you.

Kevin Ko

unread,
May 28, 2011, 1:36:16 PM5/28/11
to favese...@googlegroups.com
Hi, Michael.

That's really strange! We'll get this working, since you had it
working just fine before.

Somehow the tap-win32 device decided to stop working.

Could you load up Windows device manager by running "devmgmt.msc" from
the start menu. Expand network adapters and see if the tap-win32
adapter is working ok.

My first suggestion would be to install the pc software using
add/remove programs and then rerun the installer to reconfigure the
tap device.

Let me know if the reinstall helps.

Kevin

Michael Ramirez

unread,
Jun 20, 2011, 9:17:20 AM6/20/11
to Klink
Hello Kevin-

Sorry it took so long for me to respond, but I've been really busy at
work. I was able to get it working again by doing a system restore
back to a point when I knew it was working. Everything has been
working fine again for the past couple of weeks, but now klink
disconnects every 10 minutes. I don't know whats going on now. Thanks
for any help you could provide. Thank you.

Michael Ramirez

unread,
Jun 20, 2011, 9:17:23 AM6/20/11
to Klink
Hello Kevin-

Sorry it took so long for me to respond, but I've been really busy at
work. I was able to get it working again by doing a system restore
back to a point when I knew it was working. Everything has been
working fine again for the past couple of weeks, but now klink
disconnects every 10 minutes. I don't know whats going on now. Thanks
for any help you could provide. Thank you.

On May 28, 7:36 am, Kevin Ko <ke...@faveset.com> wrote:

Kevin Ko

unread,
Jun 20, 2011, 11:32:47 AM6/20/11
to favese...@googlegroups.com
Hi,

Since you have an EVO, could you verify that "HTC Compatibility" is
*disabled* from within the Settings window of the PC application? You
can reach that page by clicking on the "Settings" button in the main
window of the PC application.

That option should only be checked when using older versions of HTC
sync that refuse to work with Klink. If used with a newer version of
HTC sync, you will experience regular disconnects as HTC sync tries to
take control of your phone from Klink.

This is my fault, as I should have labeled that better.

Also, do you get some sort of error window on disconnect?

Kevin

Reply all
Reply to author
Forward
0 new messages