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Itinerary
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This itinerary is a confirmation of your reservation and part of your electronic ticket. Your booking is now confirmed and you do not need to contact us before flying to re-confirm your travel arrangements. This ticket is issued as a ticket with fixed flight
date. According to the tariff rules, all fares, taxes, charges and fees for other services for unused flights are non-refundable except as explicitly provided in the general conditions of carriage. All Wizz flights are economy-class only.
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Travel documents
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Covid-related requirements
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You are responsible for being aware of the travel conditions and applicable necessary documents related to your country of arrival prior to the travel! We recommend you to check our Travel planning map in order to be well informed about the applicable travel
and entrance regulations of your destination country with regard to the requirements for testing, vaccination or documentation.
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Check-in and Boarding
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In case you have not purchased any seats with your booking, check-in will become available only 48 hours before departure. In case you purchased auto check-in, it will occur automatically 50 hours before departure. At the airport you can check-in for a fee.
You need to be present at the boarding gate no later than 30 minutes before the scheduled departure time.
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Children/Minors
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If your reservation includes a child/minor please make sure you are aware of the rules of the departure country regarding children travelling abroad. Please make sure that you are in possession of all the necessary documents (eg. permissions from parents not
travelling) required by that country. If you are travelling with an infant and have checked-in online, please print the infant's boarding card as you will need to present it at the boarding gate.
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Changes of reservation
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You can change the date, time and routing of your flight online or via the call centre and up to 3 hours prior to scheduled departure time. You will be required to pay change fee and any fare difference if applicable.
Please note that the times of departure and arrival shown in our schedule and elsewhere are not guaranteed and they do not form part of your contract of carriage with us. We reserve the right to change them. In case the alteration was initiated until at least
the 14th day preceding the departure of the flight and the change results in less than two hours difference in time, then You will be automatically offered to travel with the same flight.
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Claims
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Acceptance of the baggage without complaint made before leaving the transit area and without completion of the Property Irregularity Report (PIR) is considered to be evidence that the baggage has been delivered in good condition and in accordance with the contract
of carriage. For more information regarding baggage claim please refer to the proper section of the
general
conditions of carriage.
Complaints relating to the carriage by air (other than baggage claims) must be made in writing as soon as possible, after arrival of the flight in connection with which you would like to complain, but not later than within 2 months from discovering the circumstances
giving rise to the complaint. You are liable for any loss or damage arising from the delay in making your complaint. Wizz Air will assess the complaint according to the general conditions of carriage effective on the day of the contract.
Please file your complaints through the following website:
https://wizzair.com/en-gb/information-and-services/compliments-and-complaints/.
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Medicine on Board
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We kindly recommend taking any necessary MEDCINE on board with you which you might need during the flight. Keep medicine in your HAND LUGGAGE at all times in its original packaging, carry enough to last the duration of your trip and carry it in your HANDBAG
for easy access. We kindly recommend that you inform your cabin crew of any ALLERGIES or ILLNESSES. Wear a Medic-Alert bracelet or necklace. Consider avoiding travelling alone if you have health problems.
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Conditions of contract
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Liability
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If the passenger’s journey involves an ultimate destination or stop in a country other than the country of departure, the Montreal Convention or the Warsaw Convention may be applicable. These conventions govern and in most cases limit the liability of carriers
for death or personal injury and in respect of loss or damage to baggage. Please refer to the
general
conditions of carriage and applicable national and international legislation for complete information regarding air carriers’ liability limits and claims procedures.
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