People disappearing with every backup

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Jean-François B

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Jul 31, 2025, 7:09:56 AMJul 31
to Family Gem
Hello, since the last update I unfortunately notice that with each manual backup or each export I lose several dozen people in my family tree which contained around 330 (and now 288!). Is this linked to the update or is there a limit to the number of people?

Michele Salvador

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Aug 20, 2025, 8:53:21 AMAug 20
to famil...@googlegroups.com, Jean-François B

Dear Jean-François,
what you are reporting looks really strange to me.

Last update (version 1.2) did not introduce any change on the backup logic.
There is no limit to the number of people that can be backed-up.

Backup a tree simply means to make a copy of the tree JSON file into a ZIP file, without any file parsing.

Are you able to reproduce this issue?

Regards,
Michele

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