Upgrade to Factory Nova v.1.3.1 - Blank page after each submission

[John]

Hello,

I just upgraded from 1.3.0 to 1.3.1 for Factory Nova.

Each time I create a task or even do any update to a task, I get a
blank page after.

I would then have to delete parts of the URL, basically going back to
the beginning of the URL to see the task.

It seems that for any submission, whether it's an update,
modificaiton, or creation of a new tasks I get a blank page after I
hit the submit button.

Any ideas?

Thanks,
John

[John]

According to this page:
http://forums.stuffedguys.com/index.php?showtopic=735&hl=blank+page

That may be the issue, however, the file encrypted!

[John]

Is NO ONE experiencing this issue?

What kind of support forum is this?

> > John- Hide quoted text -
>
> - Show quoted text -

[Tbone]

Have you checked your error logs, if possible? PHP may be having
issues and the error log may point you in the right direction.

I personally haven't experienced the issue.

What does the long URL look like that doesn't work?

Regards,
Ted

[John]

Hi Tbone,

Here's the error log:

[04-Feb-2009 15:11:22] PHP Notice: Undefined variable: to_name in /
home/mdachan/public_html/clients/actions/task.report.php(0) : eval()'d
code on line 1
[04-Feb-2009 15:11:22] PHP Notice: Undefined variable: current_task
in /home/mdachan/public_html/clients/actions/task.report.php(0) : eval
()'d code on line 1
[04-Feb-2009 15:11:22] PHP Notice: Trying to get property of non-
object in /home/mdachan/public_html/clients/actions/task.report.php
(0) : eval()'d code on line 1
[04-Feb-2009 15:11:22] PHP Notice: Undefined variable: current_task
in /home/mdachan/public_html/clients/actions/task.report.php(0) : eval
()'d code on line 1
[04-Feb-2009 15:11:22] PHP Notice: Trying to get property of non-
object in /home/mdachan/public_html/clients/actions/task.report.php
(0) : eval()'d code on line 1
[04-Feb-2009 15:11:22] PHP Notice: Undefined variable: current_task
in /home/mdachan/public_html/clients/actions/task.report.php(0) : eval
()'d code on line 1
[04-Feb-2009 15:11:22] PHP Notice: Trying to get property of non-
object in /home/mdachan/public_html/clients/actions/task.report.php
(0) : eval()'d code on line 1
[04-Feb-2009 15:11:22] PHP Notice: Trying to get property of non-
object in /home/mdachan/public_html/clients/actions/task.report.php
(0) : eval()'d code on line 1
[04-Feb-2009 15:11:22] PHP Notice: Undefined variable: current_task
in /home/mdachan/public_html/clients/actions/task.report.php(0) : eval
()'d code on line 1
[04-Feb-2009 15:11:22] PHP Notice: Trying to get property of non-
object in /home/mdachan/public_html/clients/actions/task.report.php
(0) : eval()'d code on line 1
[04-Feb-2009 15:11:22] PHP Notice: Trying to get property of non-
object in /home/mdachan/public_html/clients/actions/task.report.php
(0) : eval()'d code on line 1
[04-Feb-2009 15:11:22] PHP Notice: Undefined variable: current_task
in /home/mdachan/public_html/clients/actions/task.report.php(0) : eval
()'d code on line 1
[04-Feb-2009 15:11:22] PHP Notice: Trying to get property of non-
object in /home/mdachan/public_html/clients/actions/task.report.php
(0) : eval()'d code on line 1
[04-Feb-2009 15:11:22] PHP Notice: Undefined variable: current_task
in /home/mdachan/public_html/clients/actions/task.report.php(0) : eval
()'d code on line 1
[04-Feb-2009 15:11:22] PHP Notice: Trying to get property of non-
object in /home/mdachan/public_html/clients/actions/task.report.php
(0) : eval()'d code on line 1
[04-Feb-2009 15:11:22] PHP Notice: Undefined variable: current_task
in /home/mdachan/public_html/clients/actions/task.report.php(0) : eval
()'d code on line 1
[04-Feb-2009 15:11:22] PHP Notice: Trying to get property of non-
object in /home/mdachan/public_html/clients/actions/task.report.php
(0) : eval()'d code on line 1
[04-Feb-2009 15:11:22] PHP Notice: Undefined variable: current_task
in /home/mdachan/public_html/clients/actions/task.report.php(0) : eval
()'d code on line 1
[04-Feb-2009 15:11:22] PHP Notice: Trying to get property of non-
object in /home/mdachan/public_html/clients/actions/task.report.php
(0) : eval()'d code on line 1
[04-Feb-2009 15:11:22] PHP Notice: Undefined variable: current_task
in /home/mdachan/public_html/clients/actions/task.report.php(0) : eval
()'d code on line 1
[04-Feb-2009 15:11:22] PHP Notice: Trying to get property of non-
object in /home/mdachan/public_html/clients/actions/task.report.php
(0) : eval()'d code on line 1
[04-Feb-2009 15:11:22] PHP Notice: Undefined variable: current_task
in /home/mdachan/public_html/clients/actions/task.report.php(0) : eval
()'d code on line 1
[04-Feb-2009 15:11:22] PHP Notice: Trying to get property of non-
object in /home/mdachan/public_html/clients/actions/task.report.php
(0) : eval()'d code on line 1
[04-Feb-2009 15:11:22] PHP Notice: Undefined variable: current_task
in /home/mdachan/public_html/clients/actions/task.report.php(0) : eval
()'d code on line 1
[04-Feb-2009 15:11:22] PHP Notice: Trying to get property of non-
object in /home/mdachan/public_html/clients/actions/task.report.php
(0) : eval()'d code on line 1
[05-Feb-2009 09:00:50] PHP Notice: Undefined variable: new_emails in /
home/mdachan/public_html/clients/files/
__tpl_skins_default_proj.overview.php on line 187
[05-Feb-2009 11:52:38] PHP Notice: Undefined variable: new_emails in /
home/mdachan/public_html/clients/files/
__tpl_skins_default_proj.overview.php on line 187
[05-Feb-2009 11:52:55] PHP Notice: Undefined variable: new_emails in /
home/mdachan/public_html/clients/files/
__tpl_skins_default_proj.overview.php on line 187

Any ideas?

> > > - Show quoted text -- Hide quoted text -

[Tbone]

I am supposing you used the upgrade package?

I installed 1.3.1 from the full package as I have just purchased it.

Perhaps the upgrade did not work properly.

Unfortunately I have very limited experience with the software to know
how it all works, but I thought I would throw some ideas out there in
the hope of helping, and maybe sparking some ideas.

If you have access to the full 1.3.1 install, you may be able to use
this to check the integrity of your current install.

I would think there should be a way of using the full 1.3.1 install
with your current DB.

After looking, the upgrade from 1.3.0 to 1.3.1 doesn't seem to do many
alterations to the DB itself.

You can see the sql statements in the upgrade folder.

Just some thoughts...
TBone

[Tbone]

You may also want to check that your database updated properly with
the following columns and table...

CREATE TABLE `ns_fn_msgid` (
`ID` INTEGER(11) UNSIGNED NOT NULL AUTO_INCREMENT,
`MSGID` VARCHAR(64) NOT NULL UNIQUE,
`RECEIVED` TIMESTAMP(14) NOT NULL DEFAULT CURRENT_TIMESTAMP,
PRIMARY KEY (`ID`)
) ENGINE=InnoDB;

ALTER TABLE `ns_fn_task_comment` ADD COLUMN `IS_FROM_MAIL` SMALLINT(6)
UNSIGNED NOT NULL DEFAULT '0';

ALTER TABLE `ns_fn_discuss` ADD COLUMN `IS_FROM_MAIL` TINYINT(4)
UNSIGNED NOT NULL DEFAULT '0';

ALTER TABLE `ns_fn_kb_comment` ADD COLUMN `IS_FROM_MAIL` TINYINT(4)
UNSIGNED NOT NULL DEFAULT '0';

ALTER TABLE `ns_fn_file_discuss` ADD COLUMN `IS_FROM_MAIL` TINYINT(4)
UNSIGNED NOT NULL DEFAULT '0';


Regards,
Tbone

[John]

I just did a new install, using the current v.1.3.1 © 2005-2009
Stuffed Guys.

Same damn blank page! Really aggrevating.

[Tbone]

Hmmm,

What version of PHP are you running?

I am running 5.2.4

Tbone

[John]

Operating system Linux
Service Status Click to View
Kernel version 2.6.28
Machine Type i686
Apache version 2.2.11 (Unix)
PERL version 5.8.8
Path to PERL /usr/bin/perl
Path to sendmail /usr/sbin/sendmail
Installed Perl Modules Click to View
PHP version 5.2.8
MySQL version 5.0.67-community
cPanel Build 11.24.4-RELEASE 33609
Theme cPanel X v2.6.0

It's extremely bad business to sell a product and not have it
support. The least that should be done is a full refund.