[hylafax-users] No local dialtone/No carrier detected

[Guy]

Hi,

I'm getting a high frequency of "No local dialtone" or "No carrier
detected" through a specific line provider using Hylafax through a
Dialogic IMG1010.

I get the "No local dialtone" if I use:
ModemResetCmds: ATX4#CID=14+iQ=a1
ModemDialCmd: ATX4DT@%s

And "No carrier detected" if I use:
ModemResetCmds: ATX3#CID=14+iQ=a1
ModemDialCmd: ATX3DT@%s

The errors do not occur for every fax so it's not a general problem
for the fax circuits. Can anyone offer any suggestions on other
configuration options I could look at that may help with this?

Thanks
Guy

Full config:
===
CountryCode: 31
AreaCode: 70
FAXNumber: [+31.xx.xxx.xx17]
LongDistancePrefix: 0
InternationalPrefix: 00
DialStringRules: "etc/dialrules"
ServerTracing: 1
SessionTracing: 0xfff
RecvFileMode: 0600
LogFileMode: 0600
DeviceMode: 0600
RingsBeforeAnswer: 4
SpeakerVolume: off
#GettyArgs: "-h %l dx_%s"
GettyArgs: "-b -r -s %s %l"
LocalIdentifier: "HylaFax -Diva Server"
TagLineFont: etc/lutRS18.pcf
TagLineFormat: "From %%l|%c|Page %%P of %%T"
MaxRecvPages: 25
#
MaxBatchJobs: 1
MaxConcurrentCalls: 99
#

ModemType: Class2
ModemRate: 57600 # Diva Server supports V.34-fax
ModemFlowControl: rtscts
ModemNoFlowCmd: AT&K0
ModemSoftFlowCmd: AT&K4
ModemHardFlowCmd: AT&K3

Class2APQueryCmd: none
Class2SPLCmd: none
Class2TBCCmd: none
Class2ECMType: 2 # follows Class 2.0 spec, not Class 2
Class2UseHex: true

#Bind Modem to Controller 1
ModemResetCmds: ATX3#CID=14+iQ=a1
ModemDialCmd: ATX3DT%s
# Put the Destination Address in CIDNumber. We can the reject calls on the basis
# Of where we are sending them, instead of the Caller ID
CIDNumber: "DAD: "
CIDName: "CID: "
QualifyCID: etc/cid # CID access control list file

ModemGroup: nl-verizon-isdn:^ttyds([1-9]|[1-8][0-9]|90)$
===

--
Don't just do something...sit there!

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[arjen]

Hi,

just an idea: what gives if you configure it as a Class1? I have been
using hylafax with several (types of) modems and class1 usually handles
best. The hint may be too simplistic though..

Arjen.