Title
: Storage
and Backup Support Engineer with Cohesity
Location
: Branchville, NJ 07890(Hybrid) (local only)
We
are seeking a highly skilled L3 Storage and Backup Support Engineer with
extensive experience in storage and backup management. The ideal candidate will
be responsible for overseeing and supporting storage and backup infrastructure
across our environment. The role involves advanced troubleshooting,
configuration, monitoring, and optimization of storage and backup systems,
ensuring high availability, data integrity, and efficient data protection.
Storage Track Responsibilities
- Storage Monitoring & Alert Configuration - Monitor
storage systems (Pure Storage, NetApp, EMC Unity) for performance, health,
and capacity. Configure alerts for proactive issue detection and
escalation to prevent downtime.
- Storage Allocation & Reclamation - Perform storage
allocation based on project requirements, ensuring optimal utilization.
Conduct storage reclamation to free up unused resources and improve
storage efficiency.
- LUN Management (Replication, Addition) - Configure and
manage LUN replication for data redundancy and availability. Add new LUNs
to protection groups as per business requirements.
- SAN Management - Manage SAN infrastructure, including
zoning configuration and removal on CISCO switches. Conduct process
follow-ups and recommend improvements for efficient SAN operations.
- Reporting & Performance Analysis - Generate and
analyze reports on storage performance metrics to identify optimization
opportunities. Perform detailed performance analysis and resolve
storage-related performance issues.
- Replication Status & Management - Monitor
replication activities to ensure accurate data synchronization across
storage arrays.
- Code Upgrades - Conduct firmware and software code
upgrades to ensure storage systems are secure and up-to-date.
- Advanced Troubleshooting (Hardware & Software) -
Perform complex troubleshooting for storage issues, addressing both
hardware and software problems. Resolve user-reported and
performance-related storage issues promptly.
- Vendor Coordination - Liaise with vendors for
maintenance support, troubleshooting assistance, and hardware replacement.
Backup Track Responsibilities
- Backup
Management & Restore Approach - Oversee backup processes using
Cohesity and Rubrik,
managing different backup types (File-level, Block-level, VM, DB, NAS,
SAN). Implement and monitor effective restore approaches to ensure data
recovery.
- De-duplication & Event Monitoring - Manage
de-duplication concepts to optimize storage space within backup
environments. Handle backup-related event monitoring and ensure timely
response to issues.
- Agent Installation & Maintenance - Install,
configure, and troubleshoot backup agents on multiple platforms. Support
agent deployment and handle agent-related performance issues.
- Reboot & Migration Process - Execute reboot
processes for media agents and CommServe to ensure system health. Handle
migration tasks for CommServe and media agents as per requirements.
- Disaster Recovery - Design and maintain disaster
recovery procedures to secure data availability in case of emergencies.
Perform regular tests of disaster recovery setups to ensure operational
readiness.
- Vendor Communication - Coordinate with backup software
vendors for support, patching, and troubleshooting.
- Disk and Tape Library Configuration - Configure and
manage disk and tape libraries, ensuring efficient archival and retrieval
processes.
- Troubleshooting Backup Failures - Troubleshoot backup
failures, focusing on cluster-related and system-level issues to maintain
data integrity. Resolve issues affecting the performance of backup
clusters, ensuring minimal disruption to operations.
Required Skills & Qualifications
- Technical Knowledge: Strong expertise in Pure Storage,
NetApp, EMC Unity, Cohesity, and Rubrik.
- Storage & SAN Management: Solid experience in
storage allocation, LUN management, and SAN operations.
- Backup Technologies: Proficiency in backup types
(file-level, block-level, VM, DB, NAS, SAN) and restore processes.
- Monitoring & Troubleshooting: Extensive experience
in performance monitoring, troubleshooting, and alert configuration.
- Disaster Recovery & De-duplication: In-depth
understanding of disaster recovery principles and de-duplication concepts.
- Vendor Coordination: Proven experience in collaborating
with vendors for support and system upgrades.
Additional Qualifications
- Problem-Solving Skills: Ability to identify,
troubleshoot, and resolve complex storage and backup issues efficiently.
- Analytical Skills: Strong analytical capabilities for
performance tuning, capacity planning, and reporting.
Communication Skills: Effective
communication skills for coordinating with internal teams and vendors
Thanks &
Regards,
Sofia Smith | Executive Talent Acquisition
Alchemy Software Solutions LLC
Email: so...@alchemysolutions.us
LinkedIn: www.linkedin.com/in/sofiasan
Alchemy - Connecting Talent with Opportunity (DE&I)