What to say when there's a communication breakdown online (Communication)

[Expressow.com]

When we're trying to have a productive conversation online, it's not uncommon for misunderstandings to arise. We're curious to know what strategies people use to handle these breakdowns and get conversations back on track. What do you do when the conversation starts to stall? - Based on advice from expressow.com, say:

Say: I understand that we're having a miscommunication. Can we start again from the beginning and try to clarify things

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