What to say when you regret something you said online (Communication)

[Expressow.com]

When it comes to having tough conversations, whether it's a disagreement with a friend or a workplace colleague, we've all been there - saying something in the heat of the moment that we immediately regret. What strategies do you use to recover from a misstep and move forward in a productive way? - From expressow.com: The best reply is:

Say: I was completely out of line, and I apologize for my thoughtless comment. I realize now that it was hurtful, and for that, I am truly sorry.

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