Pandora Box Android

[Piedad Coughlin]

I've had a similar problem a few weeks ago (Pandora unpausing when I didn't ask it to), but it didn't happen as often as others commented above. However, I think it stopped on its own but with with a new problem in its place. When I have Pandora closed, a notification saying, "Unknown by Unknown" pops up on my notification screen and I cannot get rid of it. I tried uninstalling and reinstalling the app, and it still persists. How may I solve both of these problems should the both continue?

Following a thorough review by our engineering team, we've determined this behavior is not exclusive to the Pandora app and is instead dictated by the Android operating system as of Android 13, part of an effort by Google to allow users to resume playback more easily from their most-used media services.

(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)Additionally, can you send over a bit more info about your device?

It looks like you've already been in touch with a member of our support team via email. They've gone ahead and reported this on your behalf to our tech team. We appreciate your patience while this is being looked into.

I looked in both my phone and computer for the community tab, and it looks like I cannot find a place to attach an image to show a screenshot. Are you sure I could not email the screenshot and phone info? I feel more comfortable sending the phone info there, not in the public place.

I'd like to chime in to say I'm experiencing the same problem. Android phone, launch from car already disabled, persistent notification from Pandora saying Unknown song by unknown artist over a black background. If I open Pandora to play music, the notification displays the correct information, and then it goes away once I close Pandora. Two or three seconds later, the notification comes back, with the Unknown message.

I usually am using cellular data. I can try using just Wifi to see if it fixes itself. The only pattern I am seeing is when the app is closed, the notification pops up and I'm unable to remove it without using Pandora again.

The app isn't running as it is. It's part of the background running apps. Unless you have developer settings enabled you can't stop pandora from using background resources. It does so when Bluetooth or wifi is enabled. This is done in order to quickly communicate with known wifi and Bluetooth accessories. That notification is part of background services to allow you to quickly open the app and immediately connect to accessories. Removing the notification does nothing to background services. As of yet, I've noticed no change in battery, with or without the notification.

I've been having the same problem for weeks now and it is incredibly annoying. However, I have managed to find a temporary fix. Whenever you exit the Pandora app and the notification pops up, go into the app's settings and press the "force stop" button. It gets rid of the notification for me, but I have to do it every time I exit Pandora, hence it being only a temporary fix. At the very least it stops me from going crazy because of the constant notification. Hope this helps a little bit!

My screenshot looks exactly like Lost-In-Sedona's on the bottom. To cope until it gets fixed, I have the notification minimized. It's not big anymore and not a pop up on the top part of my screen where notification icons would be but it's still there in the notification screen. Has someone been able to recieve my android info from the email? As I had mentioned previously, they directed me back to here.

Same for me too. While I'm playing one station and select another station to play. Pandora will play both stations at the same time. I have to shut my phone down completely and do a restart in order to get the plane to stop. I have an Android 22S+

Pandora has been doing the same thing on my Galaxy S22 lately. However, only when I am connected to my car Bluetooth. It also is greying out my skip, pause, and thumbs features, despite having premium.

I get into my Chevy Trax and my Galaxy s22 Ultra connects to the bluetooth automatically. I click to shuffle my Pandora stations and it starts as normal. I am initially able to skips songs, like normal. However, after an undetermined amount of skips or time, the whole bottom option (replay, pause, thumbs up/down, and skip) are greyed out and I cannot click them. Then if I click to play another station OR song specifically (from a playlist or searching) it starts to play the 2nd song along with the 1st that I was unable to skip. The pause option is usually then back, however if i click pause or skip, it only pauses the 2nd song. The only way to get it to stop is to close the Pandora app entirely and start over. But then they same thing happens so I have to just not skip or select any songs.

I forgot to add that also when I shut the car off and get out, usually the music just stops. Now it stops and within 20 seconds it starts to play again from my phone. However it does not show anything on my phone as playing. So clicking pause on the app or widget does not stop it. I have to reopen and close pandora to get it to shut off.

Thank you so much for providing those details, @jesswalker27. Unfortunately, it sounds like you're running into a couple of known issues we're experiencing right now on Android devices. I've shared your device details and information about your experience with our tech team. If notice anything else, please don't hesitate to let us know. We appreciate your patience during this process.

Why does my pandora play 2 songs at same time. You have to choose it out completely to get it to stop. Or your listening to music while texting when I try to use talk to text music won't spot playing. Or sometimes won't let me hit next song button it won't do anything.. I have all these different issue after I renewed my subscription. And I was away for like 5 months couldn't use pandora. They should refund me all those payments vuz I couldn't use there service...

Since you've having multiple issues, I created an email case for you with one of our specialists. Someone will reach out to you soon so please keep an eye out for their email. Thank you for your patience during this process.

@BornandraisedAZ I have found this useful tip that has been a help in the past...Perhaps it could be for you as well... I realize not all solutions are the same for everyone... But I figured why not share it if it helped me...

My Auto-Start is turned off in my pandora app but it still automatically turns on when connecting to Android Auto. I also have the continue to play music function within my Android Auto app turned off. I don't understand why it keeps running.

If you have the latest update, you will now see the settings cog at the bottom of the screen. Select settings, then scroll down to start music automatically and turn that off. This resolved for my 16 silverado

Mine does that too. It's very frustrating. I'll shut it down on my phone after it auto starts and it'll keep popping up on android auto and turn off my radio station. I have it turned off in the settings also. It shows on my phone too in the media output with no clear way to turn that off either.

I just bought a new 2023 Chevy Silverado truck and now whenever I get in the truck - the Pandora app on my Google Pixel 6 starts automatically. On my previous 2019 Silverado truck, never a problem. I can switch the infotainment (radio) to FM, but often, it switches back to Pandora. I have gone into the Pandora settings and turned OFF the switch that allows automatic start up, doesn't help. I have uninstalled and reinstalled the Pandora App. What else can I do as this is very annoying.

Hi, I'm having this issue as well. Auto start is off on the car and enable launch from car is disabled on the app. Every time I get in the car Pandora starts up. It doesn't play unless I hit play but it loads and interrupts the car radio.

2022 blazer. Same issue here with Android auto. Funny thing is, it never happened until I chose to launch Pandora from the Android auto screen instead of from my phone app. Now every time I turn on my car Pandora starts with no way to turn it off.

2018 Maxima - same issue here... Except that using any media through Android Auto now causes Pandora to open automatically when connected... I tried playing a movie on my phone via HBO max while waiting at my daughter's bus stop, via Android Auto, which didn't work. After that, Pandora opens up every time I connect via USB and it changes the media source, requiring me to switch back to whatever it was on before, such as FM or Sirius..

Same issue. Two different vehicles, same Galaxy S9 phone. One stock Pioneer the other an after market Alpine. Listening to FM or XM and then connect my phone for navigation with Android Auto, Pandora changes the media source to itself, requiring me to switch back to XM, then go back to the map. I usually don't listen to Pandora in my car but have started to recently and nearly every time I have it on, my Android Auto now randomly disconnects and I need to unplug and replug in my phone and wait for it to reconnect with my phone, then have to hit continue on my phone, then wait for the map to reload.... extremely frustrating especially when needing directions while driving in traffic. I realize this is an Android Auto issue but seems to be directly related to listening to Pandora as it has never and does not happen when Pandora is not playing.

I have the same issue. I have tried all the settings you provided. I even went I to developer mode and tried. Still does not work. I am uninstalling Panadora until the issue is fix. How do I get an alerts on the fix?

I just bought a new 2022 Silverado & am having the same issue. I'm thinking of uninstalling Pandora but would rather not. I still listen to it sometimes, just not everytime, as soon as I get in my truck. I really think it's a Chevy/radio problem, though, because my Audible app does the same thing if I used it last instead of Pandora.

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