urymag kamleena payett
Mateos Weinzapfel
My PS3 and my iPhone (while on WiFi) wouldn't load Netflix. Reverting the firmware on my Airport Express fixed the problem. I have two young children and no cable, so I was kinda freaking out. Thanks so much.
I WAS having a similar problem where i couldn't view netflix, apple, new york times and a few others, only the text of the webpages would come up, nothing else. I recently updated my router, now the websites load pretty well, minus a few images here and there.
Well, let me make it even stranger: running a MacMini w/ Snow Leopard. When logged in as administrator = no problem reaching Netflix. I can log in. I can search. I can watch instantly. But if logged in as a non-admin user = no images load on the netflix.com page, and the browser (Firefox AND Safari) fails to connect to Netflix server when I try to sign in.
What's happening here is that netflix is shutting you out for using too much of their bandwidth. This problem started for me when my two roommates started using "Watch Instantly". Before that it was never a problem, but the increased traffic caused netflix to shut out my entire network, and one day no device connected to my wireless router could load netflix, not even my cellphone. I tried clearing my DNS cache as someone suggested, and that didn't work. Then I tried getting a new IP address from my dhcp, but that didn't work either of course because my whole network was blacklisted. The solution I came upon was to connect by proxy.
I'm having this issue, it is strange, I have a MacBook Pro early 2011 running the latest Lion version and while inside OS X, netflix homepage won't load correctly or load at all, however, If I turn on my Personal Hotspot (iPhone) it will work, but here is where it gets more confusing: I have Boot Camp with Windows 7, when I load up there, Netflix will load correctly on the same router it doesn't load while I am on Lion.
All - I have had this issue for months and after reading your discussion, I took a look at my Safari settings. Under the "Advanced" button, click on "Change Settings" next to Proxies. Check the box "Auto Proxy Discovery". Worked immediately for me. Netflix browser finally loads the pictures of the movies in Safari!!
Thank you! I was having this problem until I did what you suggested. Before that I tried several things, reinstalled FF, checked file permissions, tried other browsers, other machines, other OSses, changed router, changed internal ips, tried with only one machine on network, tried tcpdump, wireshark, etc, etc, etc. Thanks!
I was having this same problem and am not good with technology so some of the answers were way too confusing for me but what I found to work was to go to the netflix page, right click on the show you want to watch, press open in dashboard, it will load an image in the dashboard and if you click on that it will then play your show.
I can't get netflix to load on any browser. I always get the message 'ERR_Connection_Refused'. Every other website works fine, other than Disney Plus which won't load. It doesn't come up with the same error code, just continually loads. Very occasionally, netflix will work for a short time, but then stop again. I have tried clearing the cache, browser history etc, and tried on incognito as well as on firefox, safari and chrome. Recently, it started working again for a short period when I downloaded Microsoft silverlight, then again when I enabled flash on the netflix site, and once again when I used Ctrl + R once it was loading. However, I have tried doing these things again to get it to work and they haven't worked.
For a while now my firefox browser has had some issues, Netflix will load onto the main homepage but it won't load fully, leaving icons rotating at the bottom and unable to click on a show or search for any - however loads fine on safari. It also won't let me buy things on amazon - it takes me to the checkout but then won't load when I click buy. Once again I am able to purchase on safari. However I am unable to use safari efficiently because it must have a virus as it gets tons of pop up ads that block the screen.
I've downloaded silverlight and tried following instructions on here, however it hasn't improved. I'm not techy at all so am struggling to understand what the problem is? I have Macbook pro which is nearly 3 years old.
Everything else works fine, and without issue, only Netflix giving him grief. I tested on my laptop on the WiFi -- no dice. The site loads, but none of the images do, and sometimes you can get a video to start, but it always craps out pretty quickly.
I hooked up wired to his Orbi -- same thing. I hooked up straight to his modem, and it worked fine, everything loaded as expected. What's even weirder though, is I tried DMZ'ing one of his Fire sticks, and it still doesn't work. The "Armor" or whatever it's called security is disabled. I tried several different DNS options, but none of them made a difference going through the router.
Guest network is diabled, checking the access control and all devices are set to allowed. uPnP is on, and again, literally everything else internet related works fine. (Firesticks stream other video just fine, PS4's work and can play online, Websites load normally, etc.)
I'm just at a total loss. I thought it could be some weird IPv6 issue but again, that reports as disabled in the only IPV6 menu I could find. He's on the latest firmware (AFAIK -- it ends in .16 and looked to be the same as the most current one on the Netgear site, up since April).
Anybody have any ideas? I'm at a complete and utter loss for ideas. I even talked to my boss, because I know he's set up a few of these things, and he said only thing he's ever had an issue with was getting Satellite's recognized. Again, I was operating 10 ft. from the main Orbi router, and tried on wireless, wired, and straight from modem. Only worked from the modem, although after I started a Netflix show on the modem, I unplugged my wired connection to it, reverted to WiFi, and it was able to continue playing -- apparently without issue.
Again, I just have no clue what the issue could be. It smells like DNS, but the DNS settings that worked straight from the modem are what's currently the setting on the router for DHCP (from WOW!), and I also tried adding in ye old 8.8.8.8 and that made no differnce.
Like I said (sorry if I wasn't clear enough) -- I tried on my laptop as well. Same thing, wouldn't load images -- literally shows all the links, and text, etc, but just no images. The top of the main page displays preview video but no other thumbnails show up. More importantly, works when I go around the router (straight to modem) -- so the problem is with the Orbi one way or another.
Unfortunately I've very much already seen the link you shared -- for fire sticks, it just suggests "make sure you're connected to the internet" and "restart your home network" (tragically laughable on both unfotunately).
Very confusing. Also tried uninstalling/reinstalling Netflix on the firestick (even though symptoms are exhibited on totally different types of devices, e.g. my laptop), clearing data, clearing cache, etc.
1) Are you 100% certain that the satellite and router have the exact same firmware version? (2.5.1.16 is most recent "well known" firmware but another has been recently released.) This may not be the issue but I've seen very stange things happen if the router and satellite aren't on the same firmware.
In fact I had assumed it was some sort of an issue relating to the Fire sticks, but the fact that it also didn't work on my laptop (including wired to the router) continue to puzzle. Just doesn't make sense.
Who is your ISP and what equipment did they provide?
What device is your Orbi router connected to?
Do you have any other Firesticks, another laptop or a smart TV with Neflix on it that you can test. I'm thinking video driver, or maybe a blocked port.or a specific version of Netflix.
My buddy has several firesticks, and they all exhibit the same symptoms (they are all gen2 firesticks). Also tested on wired and wireless PC's in his environment -- same problem on all. Additionally, one of the devices I tested on (my laptop) I hooked directly to modem (SB8200 has two ports so it was side by side) and Netflix worked flawlessly. Furthermore, once it was streaming a video successfully, I physically disconnected the cable, and swapped over to the WiFi (via ORBI, hooked up to the other port on the same modem), and it continued to play just fine (including much further ahead in the episode, and even the next episode).
Again, consumer grade stuff isn't really what I'm used to dealing with, especially stuff aimed @ user-friendliness, but I'm totally mystified by this. The only other thing I thought was that digging through the logs it seemed to ID a LOT of things as DoS attacks, and was thinking it was incorrectly ID'ing some netflix servers as a threat (again, it loads the CSS and everything for the Netflix site, just not the thumbnails or videos), however I also tried disabling the anti-DoS protection and that made no difference (all other security/etc stuff is disabled, all devices are set to allow, and no services are blocked, uPnP is on, etc.).
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