marirai yesicka xanthis
Robert
I just updated my Apple TV 4K and this same thing started happening to me today. Watched two Netfix movies last night with no issues, but tonight the sound streams to my airplay Bose speakers ahead of the video. Also, my picture is slightly glitchy. When I change to TV speaker (which runs through HDMI cable) sound is perfectly synced with video and no more glitch. Again, this was NOT an issue until my Apple TV updated. This doesn't look like a fluke. It looks like a BAD UPGRADE. PLEASE FIX ASAP!
I am having the same issues with the NEW Apple TV. lagging after watching for a few minutes, however, may lagging occurs on YouTube TV and other apps. I have been a big supporter of Apple TV but if this lagging is not corrected I will have to change hardware, which is a lot since I have two homes. What is Apple doing to try and fix this problem?
This is happening across all of the live streaming apps. Please investigate the root cause. This is absolutely repeatable. This makes it difficult to recommend Apple TV as a streaming device for anything but prerecorded material. I am available to assist in any troubleshooting.
Apps are engineered for the devices where they're downloaded, so you may have different settings or performance for each. For example, the Netflix app may work differently when downloaded directly on your Smart TV than it does when downloaded on your Apple TV, or it may require various settings to be customized to optimize performance through that device.
Watching ESPN last night during the baseball game the sync was so off the on camera was unwatchable. I have a high speed cable and running sound via hdmi . Watching Amazon prime or Netflix no problem but streaming ESPN was horrible.
I have the same issue but only if I use airplay to direct the audio to my speakers. However, if the audio is transmitted through bluetooth, then I get perfect synchrony. This problem only happened after my Apple tv HD had it last update on September 20, 2021.
To get very specific, shows like Star Trek DS9 (Netflix) and John Oliver (HBO) go out is sync almost immediately. Any live streaming app also. Newer shows and movies go out of sync less frequently. I have no problems with streaming directly through the TV (LG CX). I think this is my last apple TV.
Since upgrading to 360 netflix sound is terrible and way out of sync, it did this before but I could fix this by changing the audio setting from 5.1 to original, but this does not work with the new upgrade.
Choose whether you want the audio output to follow the quality of the original content (Dolby Digital where available) or to be converted to PCM 2.0 (stereo) or PCM 5.1 (uncompressed multi channel sound). Using PCM settings may resolve audio sync issues.
If you are using a sound bar try connecting the 360 to a TV HDMI port without ARC. If you are connected to a HDMI ARC connector on the TV try connecting to a non ARC HDMI connector, using ARC has been a problem for some people. Also if you are using fibre optic straight from the 360 to your sound bar then set Dolby to Follow Content.
I have updated software several times and had Comcast out to re-run a line to my place to fix internet speeds. The issue goes away if I exit out of the show (without exiting out of the app) and then starting it again. This issue has really only popped up in the past year, but it is consistent and happens multiple times a day.
Have you tried removing the channel that you are experiencing the issue with from the Roku home screen? Then, disconnect your device from power for a minute. Plug it back in, then try to add the channel back once more and see if this clears up the issue.
I have been experiencing exactly the same issues as you with my new Hisense U8H TV and my Roku devices. I have tried both a Roku Ultra and a Roku 4K+ stick and have the same problems. It is only with Xfinity Stream app, which is what I use 99% of the time. I do not have a soundbar. Have tried everything listed everywhere, and, as you, just backing out of the program and going back into it fixes the issue temporarily. This audio synch or volume issue happens multiple times per hour and is very annoying. I have used the same devices on a Panasonic plasma screen TV and have not had the same audio issues. I am ready to chuck the Roku streamers!
In the meantime, please help us with the required details below so we can send additional information for the investigation to our engineering team, and once more information is available I'll be sure to let the Community know:
We understand that you're having a problem with the Xfinity app. I'd love to help you with that. We would like to know what went wrong so we can assist you further and fix the issue, but we need more details.
On series that support it, the Neflix 5.1 audio seems to be in sync with video (so problem seems more obvious when 5.1 not supported), but I get occasional very short complete cuts in sound when watching 5.1 Netflix shows.
The big kicker, I don't have any issues at all (sync or audio drop out) when watching films/games through the PS4 or when watching TV via the cable box! So I guess that rules out HDMI and suggests its the Netflix app or something to do with how the TV processes streamed audio.
Through the ps4 Netflix app I had no issues - so I think the problem I am experiencing is most likely due to a bug/compatibility issue in the TV set (or the current version of Netflix that it operates)
The overall streaming experience is enhanced by good sound effects. People who enjoy viewing movies and shows frequently want audio that provides not just sound but also a pleasing experience. Many Netflix users have faced out-of-sync audio issues. It has undoubtedly influenced the overall streaming experience. Isn't it annoying to watch a video with bad or out-of-sync sound?
This out-of-sync audio problem can occur for a variety of reasons. The most common cause is when the Netflix or TV settings are not properly configured. Furthermore, you may have an out-of-date operating system that causes such issues. This issue can occur on any Netflix-enabled device, including mobile phones, PC, and TV.
In this article, we'll look at the factors that may contribute to the problem. We'll also take a close look at each method for resolving out-of-sync audio issues. Let's take a look at each solution individually.
If your video is out of sync, the most typical cause is a sluggish or unreliable internet connection. A Slow internet connection is usually caused by numerous people utilizing it at the same time. To see if it helps, try to keep the connection to a minimum. Netflix requires a minimum streaming speed of 3 Mbps. Speed of at least 5 to 23 Mbps is required for HD or Ultra HD videos.
Once you have verified that your internet connection is stable. Then you can try a second option to figure out what is causing the out-of-sync audio. Browsers are not always in the best position to give the best experience. It cannot simply sync the video and audio. In such circumstances, try switching to a different browser on your computer.
To log in to Netflix, use a safe and dependable browser. It will allow you to watch your videos without any hassles or interruptions. Aside from that, it immediately resolves the problem. A speedy browser provides the best experience possible, not just in terms of screen quality but also in audio quality. Try using a different browser to check if the problem is fixed.
It takes a lot of bandwidth to watch a video on Netflix with HD streaming turned on. When you do not have enough bandwidth, you may experience audio out-of-sync problems. This issue has a simple solution. All you have to do now is turn off HD streaming.
If the above solution has not been effective. Then we'll suggest a tool that can instantly fix any audio or video issues. Use the EaseUS Fixo Video Repair tool to repair your video. This tool aids in the repair of audio and video errors and disruptions. You can rely on this software because it's simple to use and rapidly fixes video problems. The features of EaseUS Fixo are listed below
Step 3. Wait a few minutes, and the corrupted videos will be repaired. Click the play icon to preview the videos. You can save a single video by clicking the "Save" button next to the play icon. If you want to save all the repaired videos, choose "Save All".
Step 5. A list of detailed information on corrupted and sample videos will show up. Click "Repair Now" to start the advanced video repair process. When the repair is complete, you can view the videos and click the "Save" button to save the repaired video files to an appropriate destination.
When you're viewing a Netflix movie or episode on your TV, out-of-sync audio can become a problem that you may encounter on TV as well. This guide will assist you in resolving audio issues on your television.
If you're watching a video on TV and the audio isn't working, it's either due to some issue with your device or a problem with the title you're attempting to watch. The solutions to the audio issue on Apple TV are listed below.
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