The rental cost for this license is covered by cost recovery from SigmaPlot users. The concurrent SigmaPlot licenses are managed by a license server at IT Services. You must be able to connect to this server to use the license. License seats are issued by the license server on a first come first served basis. Contact soft...@it.ox.ac.uk in the first instance.
The following provides a specification of the IT Services SigmaPlot Concurrent License server (the 'Service') which they manage on behalf of the University of Oxford SigmaPlot Concurrent Licence user community (the 'Subscribers').
IT Services will maintain a mailing list of SigmaPlot representatives. The mailing list will be used to inform the representatives about possible disruption to the service, new versions of the software and any other matters related to the Service. It will be the responsibility of the representatives within a department or college to pass that information on to users of the license inside their own organisation.
IT Services will only provide support for issues relating directly to a service they provide. They will not provide support about using SigmaPlot other than matters relating to use of the licence server.
Each department or college that uses the SigmaPlot concurrent licence server must nominate a primary, and optionally secondary, SigmaPlot representative. It is only through these representatives that departments and colleges and IT Services will liaise on matters relating to this service.
If your establishment does not have a SigmaPlot representative and you would like to use the concurrent SigmaPlot licence, email soft...@it.ox.ac.uk with 'SigmaPlot' in the subject line for details of payment and how to access the server. After payment you will be added to the current representative list and to the SigmaPlot representative mailing list.
Departments and colleges that have subscribed to the SigmaPlot concurrent licence server are expected to nominate a primary and, optionally, a secondary SigmaPlot representative. These representatives have the following role:
The mailing list is used to inform the representatives about new versions of the software, possible disruption to the service and any other matters related to the SigmaPlot concurrent license service. It is the responsibility of the SigmaPlot representatives to pass appropriate information on to users of the service in their own departments and colleges.
IT Services do not provide any technical support on the use of SigmaPlot as an application. The support that IT Services provide relates to access to and management of the licence server. This support is only available to members of staff who have been nominated as the SigmaPlot representative in departments and colleges that have registered to use the licence server.
The sigmaplo...@maillist.ox.ac.uk mailing list is available to all SigmaPlot users, allowing users to discuss SigmaPlot matters between themselves, perhaps resolving problems in the use of SigmaPlot.
Please do not assume that IT Services will respond to mailing list discussions. Matters relating to the SigmaPlot service should be directed to your SigmaPlot representative, who will raise them directly with IT Services if appropriate.
The sigmapl...@maillist.ox.ac.uk mailing list is available to SigmaPlot representatives and IT Services to communicate on matters relating to the administration of the licence server service. IT Services will use this list as the route to the community for all announcements relating to the service.
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