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Abigail Tyrie

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Aug 2, 2024, 11:04:35 AM8/2/24

to evvijari

I can access my Netflix account via my computer and can stream to my Xbox and other laptops. I've been on the phone three different times with Netflix tech support and they're telling me it's currently a "known issue" with iPads - but there's no ETA and and I'm not seeing any other reports of this on other forums.

Both of my iPad2s (32gb WiFi) can now access NetFlix with no problem. However, these are my daughters' iPads. MY iPad is a 1st gen 64gb 3G and yet I still cannot access NetFlix. I'm getting the "cannot connect to Netflix at this time..." error.

Not sure what this "known issue" with iPads would be with Netflix's iPad app. That would be like Microsoft claiming a problem with Word for the Mac is an OS X or a particular Mac model problem they have nothing to do with whatsoever.

Just so you don't feel all alone on this, yes, I'm having exactly the same problem ... except that it's with my iPhone. I can connect through the TV and desktop ... but not using the Netflix application I just downloaded from the iTunes store. I launch the "app" using WIFI and get the "We are unable to connect you to Netflx. Please try again later" message. Worse ... the "app" is frozen ... so there's no maneuvering.

I am having the exact same issue on my iPad 2 (16gb wifi) and, just like you, the Netflix screen freezes with the error message up immediately upon opening the app. Also having no problems streaming from my iPhone, laptop, or PS3. Sorry I can't help but I'm glad I'm not alone!

So I called NetFlix tech support for the 4th time last night. This time, they didn't even pretend to have a clue what the problem was. They had me reinstall the app, they changed my password, blah blah blah. Finally they told me "it's obviously an Apple DNS issue you should make an appointment at the Genius Bar". HUH????You. Have. Got. To. Be. Kidding. Me. I can get to EVERY website and access my corporate Exchange email. This is NOT an DNS issue and Apple is not my ISP. So with that, I've canceled my NetFlix account.

I can't get access to netflix via iPad. I can via wii and computer. Netflix has sent me to apple but I don't want to pay 39.99 for support. Hoping someone knows what to do so I can get access given my son is using the wii right now

Assuming that your iPad (regardless of whether it's an iPad or iPad2) can connect to netflix.com through the iPad's Safari browser, you're probably not going to get this resolved. The problem is at the Netflix end and the fact that they are redirecting users to Apple indicates that they don't have a solution and are grasping at straws. That said, I suppose it's possible that Apple made a change in iOS 4.3.3 that may have broken connectivity with Netflix's streaming servers but if that were the case, we would see a lot more users complaining about this.

Coming around full circle (at least in my case), for sh!tz and grinz, I reopened my Netflix account today. Now I'm getting it once again on my iPad and both iPad2s. Note that I had to delete the Netflix app and reinstall it on all 3 iPads, but I'd done this MANY times over the past several weeks.

i'm assuming it's something on the netflix servers and how they handle requests from the apps on Apple devices. As you say they've obviously changed something on their backend. too bad they wouldn't own up to it instead of trying to say "Apple DNS" obviously they don't understand basic networking ;-)

I am having the same problem, started july 8. did a netflix rest in the settings box on my ipad1, reinstalled my app, then called netflix support. they found out that my ip address had me in Colorado, rather than Virginia, and that was the problem. I use DSL for my internet connection. They suggest I call Apple support, but Apple would not help. I will try to release my ip address and see if that fixes it.

In order to use the Netflix app you must sign up for and continue to pay for the use of Netflix. The Netflix app for iOS or iPad is free, but in order to view movies on your iPad, you need to maintain a subscription. You need to create an account on the Netflix site. The login to Netflix will be your username ( email address) and password. Thus same username and password is used to log into the Netflix app on the iPad. The first month is free, then $8/month for streaming service or $10/month that includes mail DVD's The service is great on iPad and even better when being able to view the video from iPad to TV. I have an original iPad and I have to use the physical composite VGA cable to output the Netflix content to my iPad. No other wireless WiFi media boxes ( with the exception of the newer Apple TV box) will let you stream from your iPad wirelessly. Another note, the Netflix app for iOS doesn't have a complete listing of all of the content available to stream. You need to use mobile Safari on your iPad to access to actual Netflix site and pick or queue up movies to watch from the main site. The Netflix site on mobile Safari will redirect your viewing choices to be played on the Netflix app for iOS automatically. Also, if you want to have Netflix stream to your TV without an iPad, you'll need to purchase Wifi media player such as this made by Apple, Roku or Sony. These work to stream Netflix direct to your TV, however, like the iPad app for Netflix, the content accessed by these wireless streaming devices is also limited and requires you to still use the full Netflix website to access their complete viewable library.

When I follow these instructions, all I get when I log into Netflix site on my ipad is a list of all the movies I may want to see. I see nowhere to go to get activatioin code. Both device and laptop are running on same wifi and I do have a paying account.

Atlanta, there is no activation code. If you already have a Netflix account, just fire up the app. If you are already logged in, you are taken immediately to the selection screens. If you are not logged in, you are taken to a log in screen.

Netflix asks you for a Device Activation Code if you are trying to sign in on their "Free Trial" Tile on your X-Box instead of the actual Netflix Tile. Scroll through your Tiles on your Xbox Dash to find the correct Netflix tile and sign in from there.

Installed the 3 pack M4 few days ago and everything seems fine except one, extremely annoying, thing: Netflix on a Samsung smart TV stops streaming after 5 minutes from when I hit the play button on the remote. I get a tvq-pb-101 (3.1.-82) error code, which means you'll need to disconnect the TV from power in order to resolve this.
Youtube and all other content of TV don't have any problem. Even after Netflix stops, I can switch to Youtube and stream there. TV also indicates it's connected to the network while Netflix stopped working.
The system is in router (not AP) mode, and that's about all I know regarding configuration.
Please help!

@Asaft I have the same problem with my Deco E4,I've been using it for almost a year then suddenly this afternoon netflix stopped working/ can't be accessed in router mode, In AP mode on smart TV does not work.

After rebooting the smart TV, Netflix would start streaming again, and will stop exactly after 5:50 minutes of streaming, display 'loading 25%' for about a minute, and then display the error. This will happen after every reboot.