Embedded checkout redirect on confirmation issue

[Andrew Keaveney]

Hi, We have created an embedded checkout on our landing page, as per here: https://www.eventbrite.com/platform/docs/embedded-checkout
On confirmation, we set up a redirect to a custom confirmation page, which works fine for single events.

However, for events that are recurring events, the redirect no longer works. When I use the event id  for the recurring event,104552922606 I get an empty answer (shown in the

screenshot). However, the order does get placed, just under the order id for the individual instance of the event <118411081733>, even though the order was made for the recurring event 104552922606. 

How to solve this so that an answer is returned and the redirect works on confirmation?

Thank you,

Andrew

[Houston Krohman]

Hi Andrew,

Thanks for reporting this in great detail. We are looking into this and I'll get back to you as I learn more.

Cheers

[Andrew Keaveney]

Hi Houston, Checking in on this to see if there's any idea to resolve it please.

Warm regards,

Andrew

[Andrew Keaveney]

Following up to check on this conversation from Aug 28 please.

-Andrew

[Houston Krohman]

Hi Andrew, 

The ticket has been picked up but I haven't seen any updates yet